Which? recently did a survey of about 300 Broadband customers and found that actual speeds were not as advertised.

We thought that we try and produce a map of speed based on post codes and providers so that people could actually find out what they were likely t get before making their choice and putting their money down.

Here is the beta. It needs testing and lots of comments please.

SpeedFinder

So depressing - I am the ONLY person whos done the test with a 512kb connection!!!

I have conducted the test at lunchtime today with a 538kb, and for my speed - 4.26 which is better than advertised. average in my area was higher than my results, although i am going through cable and not phone line

Red

Hi, I'm with Virgin media and pay for 2 mb broadband, but the test says the speed I'm getting is 33.55 kb and 0.26 Mbit per second. I don't mean to appear thick but I don't actually understand what that means. I get the impression that it's super slow though. Can someone explain the numbers please?

Thank you.

Hi Folks,

I'm with Tiscali on their 8 meg Broadband and Anytime Telephone deal.

I am getting 6.5-8.8 megs. Very good I reckon.

Lex.

Hello

Do you know anyone who is experiencing trouble qualifying or getting Broadband in their community ?

im with aol and signed up for 'up to 8meg, looking at the chart im getting 2.97 if im looking at it correctly.....thats way below 8 meg .....what a rip!!!!

The test results don't look accurate to me. I see on the aggregate results page that most people seem to be getting far more than the advertised rate, and indeed often faster than the technology should be able to provide. This might be due to caching in the browser.

I have just switched from Toucan't to AOL. All the loverly paperwork says "up to 8 meg".. i get >>>

Test Number Speed (KBytes/sec) Speed (Mbit/sec)

1 130.25 1.02

2 110.5 0.86

3 113.25 0.88

4 119.5 0.93

5 114.75 0.9

6 113.25 0.88

7 114.875 0.9

8 103.875 0.81

9 128.375 1

10 114.75 0.9

Higest 130.25 1.02

Average 116.3375 0.91

In my mind thats a pile of the long lost white dog poo

I have successfully sued Tiscali, BE [O2] & UK Online for not providing the speeds promised. My basis was that as they provide - or other providers do but it is easy to get on the market - up to 2mbps products, it would be reasonable to expect that the service provided would be between 2mbps and 8mbps. As it never hit 2mbps in the space of a month - and they'd have to prove that at your computer the download speed was above that, which would be virtually impossible - I was entitled to the difference in value between the service provided and the value of the service I had paid for.

I therefore claimed the difference plus interest from the date of paying them. I am hitting Demon [Thus PLC] with my claim being filed and issued tomorrow. As they don't have a 2mbps service that was comparable [i.e. home], I found the another one on the net and charged them the difference between the cost of that one and the theirs.

Also, as their "service" had dropouts at frequent times and their indian customer "service" refused or couldn't help me, I used mobile internet as I couldn't stop using it for essential business needs, so I've charged them for those costs too.

Some useful tips for others maybe.

Well broadband speeds vary depending on line length and quaility and many other factors and all most all providers say up to which means they are leagally covered because they are not guaranteeing anything so there for they have provided the up to as they said.

I have successfully sued Tiscali, BE [O2] & UK Online for not providing the speeds promised. My basis was that as they provide - or other providers do but it is easy to get on the market - up to 2mbps products, it would be reasonable to expect that the service provided would be between 2mbps and 8mbps. As it never hit 2mbps in the space of a month - and they'd have to prove that at your computer the download speed was above that, which would be virtually impossible - I was entitled to the difference in value between the service provided and the value of the service I had paid for.

 

I therefore claimed the difference plus interest from the date of paying them. I am hitting Demon [Thus PLC] with my claim being filed and issued tomorrow. As they don't have a 2mbps service that was comparable [i.e. home], I found the another one on the net and charged them the difference between the cost of that one and the theirs.

 

Also, as their "service" had dropouts at frequent times and their indian customer "service" refused or couldn't help me, I used mobile internet as I couldn't stop using it for essential business needs, so I've charged them for those costs too.

 

Some useful tips for others maybe.

Interesting; I'm on three broadband and I used to complain about the speed but then it really slowed down.

I'm lucky if I get 56kbps and 3 just say it must be my pc; well actually I get HD satellite tv on my pc at 12GigaHZ approx so I don't think it's that.

Then they say they want an image of the hard-drive:eek: Sorry passwords and all that.

I can't afford a BT line at £129 + fixing + £10.50pm +vat so I use a dongle. At least it should be as fast as it was when I checked it out, but it slowed over the last three months exactly coinciding with the free laptop offers.

Now I want a basic service to enable me to tune into satellite internet, but I'm on a contract.

the speedfinder links does not work for me

'Not Found The requested URL /broadband/ was not found on this server.'

recomend this one :

uswitch/broadband/speedtest

comes up with your results plus other peoples results in your area and what other companies speeds are giving out

I got the same error on Speedfinder,

The uswitch test showed 15.6mb download with 1.03mb upload with 02, rated as the second highest in my area, but then I am 0.3km from the exchange, two streets away!

I got 7.4mb download, with a 0.5mb upload, using TalkTalk

I have just tested my speed with five different online tetsters and my download speed came out at 7.7 mbps for each. I did the Uswitch test a few times and the highest result as 5.7mbps. Why's that?

doesn't work