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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Tightbum v LLoyds - Rule 3.3 (5) set aside, stayed or Varied order?


tightbum
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Hi there. I have just recieved a letter from S,C & M this morning with a full and fianl settlement offer. I can't believe it has took you this long to get your money. I guess this will happen to me. I get a funny feeling they don't give money away easily and they like to make you sweat.

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Hi tightbum, just so you know you're not alone, we sent our acceptance letter back and they received it 3 weeks ago yesterday...and still we haven't had any money. We are fed up with phoning aswell, we keep getting told our file is in a secure location and we could get paid anytime now. Starting to get me down now:cry:

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It is getting me down too. I may try the local branch manager to see if she can help. If BANKFODDER is out there does he/she have any suggestions on getting our money any faster or who to contact about it?

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Looks like they are not paying out now then either...

 

http://www.consumeractiongroup.co.uk/forum/lloyds-bank/83248-another-claimant-here-sp.html

 

I was told (see my post) that I would receive my monies within 10 working days... those days are up tomorrow so Im hoping its in there by then otherwise I'll be contacting the FOS :mad:

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mine was sent back to them at the same time and i got my money last week, they have a back log (according to [problem]) and they are working through it. Dont worry you will be paid!!

And the lord said "come forth and i shall grant you eternal life" I came fifth and got a toaster!!!:D

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This has happened before and I think the most important thing is to keep to your timescales. It does not matter a jot if you have accepted their offer, if they haven't paid they haven't completed their side of the agreement. So if you are at the point that you can apply for judgement then DO IT! It will give you a legal judgement (yes by default which could then be stayed) but will give you further options eg Warrant for Execution. As long as you give a reasonable amount of time for them to forfill their obligations no court will reproach you for doing so.

 

If they still give you a stiff ignoring to then send in the bailiffs it will cost them more and focus their attention! Oh and it will give you a very persuasive argument for costs!

 

Gooders

If I have helped tip my scales:)

 

I am not a legal eagle, professional accountant, [problem] artist or axe murder so please bear in mind that my advice is just that advice from someone in the same boat as you.......

Claims:

Lloyds TSB Acct 1 - S.A.R - (Subject Access Request)'d/Statements received/£2500ish to be claimed + contractual interest

Lloyds TSB Acct 2 - *WON* over £5K won with compond CI at 28.9%

Lloyds TSB PPI *WON* - CCA'd/They cant find agreement/£2650 awarded

Halifax TSB Closed account issues*WON* - £610 in compensation for an account closed with £10 in it!

Student Loans - 20 Feb 07 CCA'd/on back burner for now

 

Hmmm seems Im on the right end of winning, God that feels GOOD!

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I too received offedr of F & F S sent acceptance letter back Recorded Delivery 23 July - they signed for it 25th July. I rang SC&M yesterday and was told it would take 2 - 3 weeks to go into my account. Are they allowed to withhold after a certain period or not?

My acceptance had to be in for latest 31st July - does this mean I should count the 2 - 3 weeks from then or from receiving my acceptance on 25th July? :o

 

Thanks:grin:

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:D We finally got paid today!! :D My other half phoned sc&m about 1 hour ago and spoke to a really helpfull chap who said 'it shouldn't take this long to credit your account, and if you can fax a copy of the settlement letter i'll see if i can get it speeded up'. Copy was faxed to them within the hour and payment went in our account about 10 mins after:shock:. We spoke to 3 other people at sc&m previously who were very nice but not quite as helpful. It depends who you speak to so keep phoning if you've been waiting 3 weeks or more!!
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  • 3 weeks later...

Don't worry, they'll get what's coming to them! They're going down the same road as Yes Car Finance, aren't they? I have a Court hearing in October V. Welcome Finance & Approved Car finance. It's for misrepresentation but really there has been a catalogue of errors. Be Warned......

Woolwich won in court/default removed Barclaycard Settled Halifax settled

Capital 1Settled GE Money Settled

Egg Settled-court action re.default 4th hearing!

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