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    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like

Woolwich Contact


kandas
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Best to send your letters to; LAURENCE WHITE

Customer Relations Manager

Barclays

Freepost RLTA-CSUE-TCHC

Head Office Customer Relations

London

E14 5HP

 

I originally sent my first letter to a Woolwich at Clacton - on- sea in Essex which is their head office. You are better off sending straight to Barclays h/o as it saves all your letters being referred and saves time.

 

Good luck although you don't need it. :)

 

K x

 

 

Claiming back £440 inc court costs been offered £360 not accepted. They have until 20th June and i've won!

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  • 3 months later...
  • 7 months later...

Don't do any of your stages over the phone. Put every imprtant piece of communication in writing and send registered post (extra 70 p ant Post Office and you can go online to Royal Mailwebsite and see when it was delivered and the electronic signature of receiver).

 

Barclays Data Protection can handle all Woolwich SARs. The address is:

 

Andrew Miskell

Privacy & Barckays Data Protection

Barclays

Radbroke Hall

knutsford

CHESHIRE WA16 9EU

 

Their phone number is 01565 614000

fax 01565 613583

3 Active Claims:

Barclays Refund of Bank Charges (Sole account) - Applied to lift court ordered Stay

Barclays Refund of Bank Charges (Joint account) - Awaiting court date

Barclays Refund of Bank Charges (Joint account) Pre-6 yrs- LBA sent.

 

 

3 Wins :

Barclays t/a The Woolwich (Data Protection Act breach costs & compliance)

HSBC (on behalf of brother)

Settled Out of Court - £3,874.76

Alliance & Leicester (on behalf of friend)

Settled Out of Court - £723.41

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  • 11 months later...

Hello....I'm new here and it looks like I might have found the place to get answers to my question.

 

My Grandson [23] had a Woolwich account as a youngster. He is now estranged from his parents and lives with his Grandad and myself.

 

He needs a bank account for his wages to be payed into. Weve looked into the Basic Bank Account but he doesn't have utility bills in his name never having lived where he was solely responsible for bills.

 

Does any one think his details from the Woolwich will be on there records now and if so could he access them......please.

 

BG

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If he had a Woolwich for Kids account, this should have changed into a current account when he turned 16. Bearing in mind he is now 23, I would have thought that the account would have been made dormant a while ago. If he had any money in the account he needs to contact their dormancy team to get his money back.

Remember if you find anything I say helpful, please click the scales

 

 

tbern123 vs Cabot

  1. Cabot again !!! Urgent Help Needed
  2. Litigation - tbern123 V Cabot Financial (Uk) Limited
  3. No more calls from Cabot... lol

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