Can any one tell me if I can claim back charges for not enough money in to cover direct debits or standing orders from Yorkshire building soc. Sometimes due to over site I have been as little as a penny short and because they do not do overdrafts they have refused my payment and then of course I do very often end up in the red as they charge £20 and if say my DD or SO was £20 and I had £19.99 in ban they would take the £19.99 and put me in the red for 1p. Even though they tell you there is no way you can ever be over drawn on your account - if they apply charges they are happy to do this as break their own rules.

A couple of times even though I have cancelled a DD or SO they have charged me the £20 but I did manage to get that back albet they treated me as if they were doing me a big favour doing so - but I had cancelled at least 2 days before due date.

So don't really understand if I can claim back my charges or not as it is a building society not a bank so if anyone can tell me I would be grateful.

Thanks

Debbie

The answer is yes but read the FAQs

help please Yorkshire bank charged me £5 on a daily basis for an unauthorized overdraft can i claim these charges back as well.

cheers Paul

Yes you can. Read through all the F.A.Q's and other sections on this site and they will help you through the process.

Sarah.

Yorkshire Building socy - I asked for £160 in charges to be returned but they deposited £60 in my account and wrote saying the office of fair trading says they can charge £12 for each failed transaction. they also said they would close my account if I challenged them. Can they do this.

Are all banks charging £12.00 for failed transactions? It still seems too much!

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