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BOS charges repaid -- no hassle!!


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I got two letters earlier this month from BOS saying I had gone over my overdraft etc and BOS were going to charge me £20 in each case, £40 in total!

 

However, on my statement the transaction for the first charge did not make sense as it did not make me overdrawn, the second one did put me overdrawn.

 

I phoned up and spoke to, surprisingly for BOS, a friendly opperator who said the bank has decided not to take off the first charge but had already taken the second.

 

I simply asked what were the chances of getting that charge refunded, he said no problem. Success!!

 

Today I got a bank credit of £80! (no idea where the extra £60 came from!)

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Hi

Ive sent my LBA last week, but Im wondering if to phone then and see whats happening with my claim......youve already won you cash back, who did you contact? They owe me £600+

 

Help

 

Pete

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