I thought i should start a new thread on here. My mum has asked if i can help her to reclaim her charges. She has provided me with an almost full list of statements going back to 1990. (she used to be a teacher and is organised...a gene i missed).

Looking through her statements in the early days, i notice very few charges for DD's etc. But there are charges that say eg

"chg to 29 Nov" and "Int to 23 Dec"... and therein lies my problem/confusion.

I am assuming that "Chg to" is for unauthorised interest....but i don't want to assume. "Int to" i assume is interest (i think you call it contractual interest.

If i am correct in my above assumptions, am i able to claim for the unauthorised interest? The reason i ask is that these charges were taken out every month at varying amounts and will mount up to alot of money that will help her out alot.

If she can claim the unauthorised interest back, will that be at the 8% (if it goes to N1 stage) or can she claim at a higher rate (equal to the rate they charged)

Any help/pointers will be massively appreciated! (i feel lost on this one totally)

Those sound like the charges made on Royalties accounts and aren't claimable as they are service charges.

Royalties accounts? It was a personal account, sorry if i am being thick just i have never heard of them. As there were 2 interest payments taken each month, i asumed one was for unauthorised OD, and thought you can claim that back?

Arrgghhhh, i was expecting to get it confirmed that they are for unauthorised OD and was going to ask how i claim them, and at what rate...hmmmmmmm. Thnx for helping anyway

Royalties (and Royalties Gold) are personal current accounts whereby you pay £10 (the sum has varied over time) per month for all sorts of extras like commission free currency exchange etc.

Normally when RBoS charge for things like unauthorised overdrafts they use a blanket title like "maintenance charge".

In the top left of the statement under the account holder's name it should state what kind of account it is - "INTEREST PAYING CURRENT ACCOUNT" or ROYALTIES GOLD ACCOUNT" or whatever.

Currently the monthly charges or "monthly membership fees" as they are known as, paid on Royalties accounts are :-

Royalties Premier = £15

Royalties Gold = £12

Royalties = £6

these appear on the statement as "CHG" - these are not claimable to be returned as "penalty" charges as they are a fee for the service of commission free currency excahnge etc.

The "Chgs to" bit I think applies to all charges applied during a particular month e.g. exceeding overdraft limit.

I claimed these back on my schedule of charges and got reimbursed no problem.

Good luck.

The "Chgs to" bit I think applies to all charges applied during a particular month e.g. exceeding overdraft limit.

I claimed these back on my schedule of charges and got reimbursed no problem.

Good luck.

Yea lots of things come under "CHG" but service fees are not normally reclaimable - this was the reason I believe that the Berwick v Lloyds case failed as he tried to claim service fees as well as "penalty" charges - if you got them back you were lucky I'd say:)

Thanks for helping all, i have my mums statements in front of me. All the statements state "Current Account" and one print out states "Personal Current". So am i to take it that it is not a "Royalties" Account?

Sorry about this, i am just very confussed as to why it shows 2 interest charges every month, and never for the same amount. And if they are claimable.

Hi Reka,

I am in the middle of claiming from the RBS for my son, he had an R21 account when the RBS changed it to a Royalties account, they charged £6 a month for this account, plus the interest every month which was never the same.

So I would advise you check that they have not changed her account.

rae may

I have statements from 1984 (William & Glyns) right up to last month, nothing says any different than Current Account.

It's not a royalties account, but she changed it to an interest bearing current account last year

Thanks for helping all, i have my mums statements in front of me. All the statements state "Current Account" and one print out states "Personal Current". So am i to take it that it is not a "Royalties" Account?

 

Sorry about this, i am just very confussed as to why it shows 2 interest charges every month, and never for the same amount. And if they are claimable.

May I suggest Reka, that you go into your Mum's branch with her and ask what the interest charges are for.