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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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babyboo V RBS started MCOL


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Hello everybody,

This is my first post, have been meaning to start one for a while but everytime i have had a question i have searched the RBS forum until found answers (just had op so had 4wk off work so had the time) Anyway i am back at work now and am starting to worry,

 

I have already started my claim with MCOL end of May,(recieved offer of full amount 2nd June but not the contractual interest i had asked for but because i had already paid my £120 court fee the week before i thought i might as well continue with MCOL) anyway the RBS acknowledged this on the last day (13th June) so they have untill the 27th June to defend,(giving them the full 28 days from issue- inc the 5 days MCOL allow) which again i am sure they will do on the last day,

(would be nice if they forgot tho LOL):D

 

I can see the next stage is usually a defence letter from Cobbetts and then AQ's so will keep my info posted, would be greatful for any advice regarding my next steps and what to have ready etc, also if anyone wants to know anything from me please feel free to ask

 

babyboo x

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With contractual interest I believe th RBOS will really take you seriously and really think about their defence methods, unless you are willing to put a lot of hard work and research into your case without proper legal help, you will find it tough, you will have to have your case "bullet proof" because if too many people suceed in C.I.claims...all the Banks will be in real deep trouble.

 

Just my thoughts, I'm not a laywer what little I have learned about the law has taken me a very long time and really I know....... just short of nothing about it .

 

sparkie

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Thankyou Sparkie

I asked for advice and thankyou very much for giving it, every bit of knowledge helps no matter how little (your words not mine lol), looking at your posts i can see you have picked up a lot of info on this journey so i value anything you or anyone else has to say, i probably appear to be greedy but had the offer of come before i had paid my £120 fee to MCOL i would of accepted, i did contact them and say i would be willing to accept if i was to get my £120 back too but they said they didn't do deals over the phone (not Sandy who everyone seems to be speaking of- was just customer services)they said i had to decline the offer in writing first which i havent done because i was going to see how the MCOL was going, i may get nervous and sign it and accept- the acceptance letter says i have 8wk to let them know or else the offer is closed,

Thanyou :D

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RBS defended yesterday on my MCOL, today i recieved letter from Cobbetts so will be replying to that and sending everything, again!!,:rolleyes: before 10th July, does anybody know if i send the same info to court aswell now or wait until i hear about a local court and would this go against me if it was to be after 10th July??

Thankyou

Babyboo

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