Hello all, Having heard about this site on a local radio station in manchester i thought i would have a go at getting my bank charges back, i used a template letter from this site just tweeking it a bit to suit my situation. This morning i was given a refund of £500 which i am delighted with. In the letter that the bank sent me they stated that i am not allowed to disclose this refund to any thrid party, i feel that this is a attempt to stop everyone finding out the truth about bank charges. Many thanks to all who run this forum and site. All the best for the future and again many thanks !!