This topic was closed on 03/07/19. If you have a problem which is similar to the issues raised in this topic, then please start a new thread and you will get help and support there. If you would like to post up some information which is relevant to this particular topic then please flag the issue up to the site team and the thread will be reopened. - Consumer Action Group

This topic was closed on 03/06/19. If you have a problem which is similar to the issues raised in this topic, then please start a new thread and you will get help and support there. If you would like to post up some information which is relevant to this particular topic then please flag the issue up to the site team and the thread will be reopened. - Consumer Action Group

A lot of insurers are now also offering discounts and benefits if you insure both of your cars with them.

Looks like I better keep an eye on my account.

Hi Vix, I handed my claim in in person and was given a response by date there and then.

Nobody been successful then?

How long after notification of success has it taken for you to receive your refund? And by what method were you paid? e.g. cheque, direct to account, etc

Yes, but only for this claim.

Received a letter from RBS, offering me the full amount plus costs Although they still stressed that their charges were fair and that I stood no chance in court!!

Congrats Candice. Here's hoping everything goes well for everyone else

Well, my appointments for this afternoon so it will be interesting to see if the reclamation of bank charges is mentioned.

Same here. To date I've not received any acknowledgement of the summons. Today however, I received a letter stating that they would like me to make an appointment to review my overdraft facility. I've had one for about 7 or 8 years and this is the first time I've had to have a review of it. Me thinks their up to something.

My claim was submitted on the 6th April but the Small Claims court must be busy in my neck of the woods because my court date isn't until the 9th June!! And they have until the 2nd June to respond. In the meantime I've had one of what appears to be a standard response from one of their Customer Service offices in London, but there was no mention of the small claim!!

Hopefully that's the best approach because that's what I've done. Mine came to >£900 but I submitted a claim for £701.49 which happens to be 5 years worth.

I filed mine in person and the clerk told me at that time that she'd booked it into court for the 9 June and that RBS had until the 2 June to respond to the summons.