Hi, I’m not sure if I received the letter of claim, I moved address a few years ago so I honestly don’t know if they have or haven’t sent me anything initially what should I do, the form looks pretty legit though. What should I do now I’m freaking out as I’ve read things about £255 additional court fines etc

Hi, hoping you guys can offer some help please, I’ve had a letter from Lowell’s about an old catalogue I had & that they acquired the debt in 2017, I don’t recall having received a letter of claim but this is asking for a response in 14 days, total amount including court fees is £912. How should I proceed, I cannot pay that amount, does this have to go to court now or is there any way that I can sort this out outside the court, what happens if it does go to court? are Lowell’s helpful enough to try & resolve without court action or is too late now