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sosahelp123

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  1. Blocked them, they keep sending me texts from different numbers
  2. Hello guys, so just received an email today and they have informed me of the following... We regret that despite our attempts to reach an amicable resolution to your account, you remain in arrears to Trugym Platinum. We must therefore give notice that failing to reply to this letter within the next 10 days will result in your account balance being passed to Zinc Group Ltd, one of the UK's leading providers of debt recovery solutions. WE WOULD STILL LIKE TO RESOLVE THIS MATTER We're still happy to listen to your reasons for not paying and will do whatever we can to reach an acceptable resolution for both parties. All that is required is for you to call us on 01444 449 165 by no later than 10th March 19 so we can discuss your account further. Don't know what that mean to be honest, waiting for people to come knocking on the door? lol
  3. Thank you guys for the help so far! Got sent two more emails since warning me that I have 10 days to reply to them...or they will take the case to court and get a CCJ against me. I simply replied that I will reply to them in court. I hardly doubt in they would pay the fees to put a claims form forward and if they do, which judge in their right minds would take a claim of 14.99 with a disgusting added fees of admin on seriously?!
  4. Thank you for the advise! - But im really afraid it will get transferred to debt recovery and they'll come knocking on the door with twice as much to pay! or worse yet effect my credit with the debt recovery?!!! Thank you for the advise so far...They have no contacted me since 31/01 so don't want to be too optimistic!
  5. Hello Everyone, A little new here so please bare with me... On the 11th of October 2018 I started a gym membership with trugym (no obligation/no contract monthly payments) In the first 14 days, I visited ONCE. and once only. After that period I cancelled my direct debit with them as i did not like the gym or the hostile staff after only my first visit with an online form and accordingly then called my bank and did the same. The gym later called me and informed me I had not done it within the 14 days that was required so the direct debit would still be taken out...now my bank were not aware of this as i assumed i had cancelled with the gym so it made sense to cancel with my bank too (there have been instances where i've cancelled direct debits with companies but still they have managed to keep taking money out and its taken months!!! to get refunds with 10 phonecalls average) Anyway, straightaway Harlands emailed me a couple of days later and said they had charged me a admin fee of 25 pounds and i would have to pay 39.99 to clear my arrears. (During this period I went away as i am a FULL TIME student for my dissertation and was unable to respond) Next, I got the letter attached from the CRS saying I owe (167 POUNDS!!!) how on earth can i afford that being a student. I called them and asked what the charges were for and they stated it was tracing (for what?! they already had my address - I hadnt moved!) for admin charges and etc. what should i do! Id be happy to pay the 14.99, even the crazy 39.99 but 167 is ridiculous!!!!!!! PLEASE help - they wont stop texting at silly times like 11pm and telling me to call them! Much Appreciated, Sosa. CRS LETTER..pdf Harlands letter..pdf
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