Out of interest who would be responsible for a new car rejection under 30 days. Would it be the VW dealer or Volkswagen Finance (PCP deal). Personally I would say the dealer because they are he people I have made the contract with, am I right?

Can you reject the car within the 30 days without letting them attempt a fix, or will an attempt of a fix by the dealer erode my rights? I only ask this because it seems VW Technical themselves haven't worked out a fix yet.

My problem now is. I've ordered a new VW T roc from my local VW dealer on PCP and paid £250 deposit. I've put my Golf in p/x which was also on PCP with a small amount of negative equity on it, which will be encompassed within the PCP agreement payments for the new car. I'm happy with the cost. The car is due for delivery in March. Last night I discovered the VW T roc owners forum on the internet and there are 19 pages of comments by disgruntled new T roc owners complaining of there new car kangarooing in 1st gear and some also in 2nd gear especially when the engines cold. Apparently it's only on VW's new 1.5 petrol engine which I have ordered. The same is happening on the Skoda and Seat cars using the same new 1.5 VW engine. These owners have taken there vehicles back to there respective dealers and they are unable to fix the problem. VW UK technical have got involved, sometimes they tell the owners they are not aware of any problem with the new engine, and sometimes say they are working on the problem and have been for months (they cant make there mind up which) A couple of new owners are going to reject the new cars and others have sold them early because of the fault. They are not happy because otherwise they really like the cars they have bought. However some owners don't appear to have kangarooing fault. My predicament is.....do I cancel the order and risk losing my £250 deposit, or keep it and take delivery. If I take the chance and take delivery, and it has the kangarooing fault can I reject it immediately within 30 days without giving the garage the chance to fix it (which it seems they cant as VW UK Technical cant work out a fix) If I reject it I can anticipate that with my luck I will end up with a big battle with the dealer and VW finance. If they do accept the vehicle back will they return the Golf to me, what if they have sold it? Shame really because I've bought a few VW's from this dealer before and I've always been impressed with them. I also really like the car. Problem is with VW they have left there reputation in tatters with the emissions scandal, that's always in the back of my mind. £21K is a lot of money if the car turns out to be a lemon which cant be fixed!

My problem now is. I've ordered a new VW T roc from my local VW dealer on PCP and paid £250 deposit. I've put my Golf in p/x which was also on PCP with a small amount of negative equity on it, which will be encompassed within the PCP agreement payments for the new car. I'm happy with the cost. The car is due for delivery in March. Last night I discovered the VW T roc owners forum on the internet and there are 19 pages of comments by disgruntled new T roc owners complaining of there new car kangarooing in 1st gear and some also in 2nd gear especially when the engines cold. Apparently it's only on VW's new 1.5 petrol engine which I have ordered. The same is happening on the Skoda and Seat cars using the same new 1.5 VW engine. These owners have taken there vehicles back to there respective dealers and they are unable to fix the problem. VW UK technical have got involved, sometimes they tell the owners they are not aware of any problem with the new engine, and sometimes say they are working on the problem and have been for months (they cant make there mind up which) A couple of new owners are going to reject the new cars and others have sold them early because of the fault. They are not happy because otherwise they really like the cars they have bought. However some owners don't appear to have kangarooing fault. My predicament is.....do I cancel the order and risk losing my £250 deposit, or keep it and take delivery. If I take the chance and take delivery, and it has the kangarooing fault can I reject it immediately within 30 days without giving the garage the chance to fix it (which it seems they cant as VW UK Technical cant work out a fix) If I reject it I can anticipate that with my luck I will end up with a big battle with the dealer and VW finance. If they do accept the vehicle back will they return the Golf to me, what if they have sold it? Shame really because I've bought a few VW's from this dealer before and I've always been impressed with them. I also really like the car. Problem is with VW they have left there reputation in tatters with the emissions scandal, that's always in the back of my mind. £21K is a lot of money if the car turns out to be a lemon which cant be fixed!

If you use Vodas own SAR online form, be aware there is no verification it has been sent or they have received it. I've just had a load of trouble with Voda over mis-selling and having a call recording app on your phone is essential.