Hi I had a mortgage with Northern Rock from 1998 for about 3 years. It came with PPI which I was told was not optional. The mortgage was sold directly by NR there was no broker. It was paid as a single 'mortgage' payment. I approached NRAM but they said that the PPI was provided by Aviva and that I should approach them directly. I have found no way of doing this. Is there any point in my pursuing this? Thanks Gav