Jump to content

worriedwort

Registered Users

Change your profile picture
  • Posts

    5
  • Joined

  • Last visited

Reputation

1 Neutral
  1. "Thank you for your recent letter received 30.10.18. As advised below, charges have been applied correctly under the terms and conditions of your membership for missed payment. Therefore, please call our customer service team to pay your arrears. Thank you. For all Enquiries Call Harlands : 01444 449033 () Quote Reference : 5343705 / Office hours: Monday to Friday, 9am - 5pm Yours sincerely, Harlands" As expected. Will just continue to ignore, i'm sure i'll be hearing from them again soon enough.
  2. Thanks for the swift replies. I'll be curt and just send the letter with the paragraphs you suggested. I'll keep you posted on what happens
  3. Hi all, i've been reading these forums for awhile after a certain run in with Harlands/Xercise4less as it appears i'm not the only one to fall victim to their harassment. I would really appreciate any advice regarding the matter - I know that it's not something to lose sleep over but i'm a bit fed up at the moment. Brief background: July 2018 - I hadn't used the gym in a couple months as I moved to a different area and joined a different one closer to work. I thought I had completed the 11 month obligatory period and decided to cancel the direct debit, but I was mistaken, I still had a month left (although I had not used the gym in a couple months by this point already) August 2018 - They send me an e-mail saying I owe them 36.99 (11.99 missed gym fee and 25 pounds administrative charges.) I ring xercise4less and harlands (a mistake) and do not manage to resolve the matter. I send them an e-mail that I recognise there is a month's missed fee and am willing to pay that, but will not pay them any more and will not offer anything further if they do not accept. October 2018 - They have continued to harass me via e-mail and the charges have accumulated to 110.97 and are they are now e-mailing via CRS. They say that if I do not pay, they will have no option but to take legal steps. So i've drafted a letter which I will send to them via post, but I was wondering if there was anything else I should do/add to the letter before I send it off! Again, thank you for your time and any advice would be much appreciated. Best regards, worriedwort
×
×
  • Create New...