Cttally
Registered UsersChange your profile picture
-
Posts
4 -
Joined
-
Last visited
Reputation
1 Neutral-
Unfortunately not, wish I had as it would make life easier. Might post on social media about Harlands, I note they reply to Trustpilot, so may give that a shot.
-
Cheers for the welcome Appreciate the input will send off the letter and see what happens. Should be entertaining at least to see how they reply. Will keep you posted
-
Thanks for the reply. I’ve already tried this, I’ve also send two cheques for the amount I owe but keep on getting the same reply that they won’t accept payment without the admin charges and the cheques are returned to me. I just seem to going around in circles with them. I usually get a call from them once a month to chase and have been threatened with legal action, to which I’ve replied for them to go ahead, but nothing happened. I’d just like to pay the money I owe, how difficult can it be to pay some money to someone...very if you’re CRS.
-
Hi, I’m looking for a advice re. Issues I’m having with CRS. I cancelled my gym membership (in writing) in November 2014 giving 1 month notice as per my contract and at the time of cancellation all my DDs were up to date. Then going forward 3 years I noticed that Harlands were still taking DD out of my account (schoolboy error as I forgot to check at the time). I contacted Harlands who admitted their error and agreed to refund the money of £710. Then all went quiet. I chased them several times over two months by email and heard nothing, so I then evoked a Direct Debit Guarantee through my bank and emailed Harlands to keep them informed and asked them not to refund the money. A couple of days afterwards Harlands then refunded the money even though I’d sent them several emails asking them not to do so. I then contacted Harlands asking them how to refund the money they’d transferred to me in error and heard nothing. A couple of weeks later I received an email from CRS saying that I owned the £710 (which I’m happy to pay back) plus a £290 admin charge for breach of my contact. Since then I have tried to return the £710 by posting a cheque for that amount to them twice, both times it was returned saying they couldn’t accept the payment without the admin charge. Apologies for the long winded post but I have no idea what to do next, I’m more than happy to pay the £710 but refuse to pay the additional charges. I just seem to be going round in circles with them. Any ideas as to how I should now approach this. Am I right in refusing to pay the admin charge. Thanks
Latest
Our Picks
Reclaim the right Ltd
reg.05783665
reg. office:-
262 Uxbridge Road, Hatch End
England
HA5 4HS
The Consumer Action Group
×
- Create New...
IPS spam blocked by CleanTalk.