4th June, solicitors letter asking for £1500, redirected from my old address. I posted my reply the following day, probably the 6/7 June 2018. I have a copy of the letter sent. Yes I told them when and where I had moved to. As this was the only letter I’d ever received from them they wouldn’t have known. Window company responded via email. No response from the solicitors. Thanks again!

Yes. I replied to the first letter I received letting them know I didn’t live there and details of my new address. Everything that has turned up since has been delivered to my old address, but hand delivered (to my new address) first week of September.

No offence taken, the windows were fitted in my new home that I'm still living in, not the home I sold in march 2016. All visits to try and sort out the problems have been whilst I have been living in the new address. The last one was about May this year. The letter dated in June was for £1500. I respoded to the solicitor via letter with my reasons for with holding my payment and my new address. All corespondaces have still been send to my old address after that and then hand delivered, I assume by the new owner, through my door.

Date is 13 July2018 The address is my old house, the one I sold in march 2016. Amount is £1947.08 The £1500 was paid on 31st August. The guy that bought my old house works in the middle east and I assume the letters have been lying there untill he returned on leave. Sorry, yeah the date of the claim form is wrong. Firstly, thanks so much for taking the time to look at this its much appreciated! Ordered windows/doors approx oct 2015. Window and 1 door was fitted approx Nov 2015. £13714 was paid leaving £1500 balance. Last door was fitted in mid March 2016. 4 months late. I sold my old property on 31 March 2016 and moved into my new place. There has been numerous emails, telephone calls and visits from the company right up until about May 2018 whilst I have been living in the property. I have used my new address as the subject of my emails. My post was redirected via royal mail until about June 2018. 4th June 2018 Redirected - Letter from solicitors asking for payment. I responded via letter to the solicitors giving my new address and my issues. Also responded to company stating my concerns and reasons for with holding payment. I had a reply via email from the company, stating none of the problems were their fault or they knew nothing about it despite e-mails sent previously. 31 August - paid the £1500 balance via bank transfer to the companies bank account. My thoughts were to claim off the guarantee (which I haven’t got yet) or take it via the small claimsicon court. 5th September a letter that had been delivered to my old address was posted through my door. Letter was dated 24 August from Marstons saying a high court writ for £2519.71 had been issued. I replied via e-mail immediately explaining I didn’t live there, the debt had been paid and this was the first I knew about it. 6th Sept, more letters were hand delivered through my door 13 July 2018 - Solicitor saying a county courticon claim form had been issued. 13th July 2018 - A claim form from the County court 3rd August - A CCJ Judgement for £1975.8 7th August - Marstons Notice of enforcement For £2185.28 8th August - Solicitors letter stating a CCJ had been issued For £2093.55 and I’d be hearing from a Bailiff direct. 24th August 2018 - A printed/hand written letter from Marstons with the following costs added Judgment - £2093.55 Interest - £ 8.30 Compliance fee - £90.00 Enforcement stage 1 fee - £326.98 Total - £2518.83 6th Sept 2018 Phoned Marstons and explained I had no knowledge of this but all they wanted was for me to clear the balance. I’ve been on a family holiday in spain this week, Sat to Sat. I had a telephone callicon from the Enforcement agent on thursday but it rang off after a couple of seconds. My thoughts are to phone on Monday and try to sort a paymant plan for whatever the remaining balance is, whilst I try and get this all sorted out. Thanks again.

Firstly, thanks so much for taking the time to look at this its much appreciated! Ordered windows/doors approx oct 2015. Window and 1 door was fitted approx Nov 2015. £13714 was paid leaving £1500 balance. Last door was fitted in mid March 2016. 4 months late. I sold my old property on 31 March 2016 and moved into my new place. There has been numerous emails, telephone calls and visits from the company right up until about May 2018 whilst I have been living in the property. I have used my new address as the subject of my emails. My post was redirected via royal mail until about June 2018. 4th June 2018 Redirected - Letter from solicitors asking for payment. I responded via letter to the solicitors giving my new address and my issues. Also responded to company stating my concerns and reasons for with holding payment. I had a reply via email from the company, stating none of the problems were their fault or they knew nothing about it despite e-mails sent previously. 31 August - paid the £1500 balance via bank transfer to the companies bank account. My thoughts were to claim off the guarantee (which I haven’t got yet) or take it via the small claims court. 5th September a letter that had been delivered to my old address was posted through my door. Letter was dated 24 August from Marstons saying a high court writ for £2519.71 had been issued. I replied via e-mail immediately explaining I didn’t live there, the debt had been paid and this was the first I knew about it. 6th Sept, more letters were hand delivered through my door 13 July 2018 - Solicitor saying a county court claim form had been issued. 3th July 2018 - A claim form from the County court 3rd August - A CCJ Judgement for £1975.8 7th August - Marstons Notice of enforcement For £2185.28 8th August - Solicitors letter stating a CCJ had been issued For £2093.55 and I’d be hearing from a Bailiff direct. 24th August 2018 - A printed/hand written letter from Marstons with the following costs added Judgment - £2093.55 Interest - £ 8.30 Compliance fee - £90.00 Enforcement stage 1 fee - £326.98 Total - £2518.83 6th Sept 2018 Phoned Marstons and explained I had no knowledge of this but all they wanted was for me to clear the balance. I’ve been on a family holiday in spain this week, Sat to Sat. I had a telephone call from the Enforcement agent on thursday but it rang off after a couple of seconds. My thoughts are to phone on Monday and try to sort a paymant plan for whatever the remaining balance is, whilst I try and get this all sorted out. Thanks again.

The bailiff is marstons I haven’t purposely with held info from the company, the windows were fitted in the property I’m now living in. Their employees have been to try and rectify the problems on numerous occasions.

I moved out March 16. All communication has been via email/telephone since I ordered the windows. Never gave it a thought to be honest, they’ve been back and forth to the property with me living in it, it’s been complete for over 18mths. I’m away from home till tomorrow, I’ll see if I can upload them then. Thanks

First post so Hi and thanks for any advice offered. Had some windows/doors installed by a local firm in a self build property. There’s been issues since the start, leaking sliding doors, bay window out of square, no keys for window locks, runners corroded. The company haven’t been the most helpful in rectifying anything. I moved into the house I was building in March 2016 and I’ve had visits from the companies employees whilst I was living there, the last one about April/may. I still owed 10% of the £15k for the full job which I told them I would pay when my concerns were sorted. 2 weeks ago I settled the outstanding amount as I am going to take it to the small claims court. The guy I sold the house to works away and he dropped a handful of letters off last week from solicitors, ccj and bailiff visits with extra charges, all dating back to July/August. This was the first knowledge I had of a ccj and a writ. Thanks in advance.