LMT1
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Hi , I would like now to close this thread and give a big thankyou to Surfer01. we concluded our matter with "m"with the production of a independent inspection sheet and renegotiated a agreeable sum to take a new vehicle. Thanks once again
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Thankyou, we were not aware of the Which service We have subscribed and over the next few days will be taking their advice Hopefully we will be ' pleasantly surprised' and companies will learn that they cannot treat people this way!!!! Especially 'M'
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Good choice of letter 'M' Yes the motorhome was bought new, and all existing issues were reported within the first 6 months During their attempts to repair these warranty problems and faults, damage was caused to the motorhome, We now have an ongoing situation, and have now engaged a solicitor to hopefully bring this stressful an upsetting situation to a conclusion Thanks for your advice and input,
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i also asked for a factory quality sign off sheet[ which they wont send either] and copies of warranty work sheets which they have sent some but very little info on them and nothing to say what was done or completed.
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Many thanks for that, very interesting an certainly something I can now act on
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issues have arisen which should have been identified during the PDI ,and im trying to gather evidence to highlight their incompetence as ive experienced poor workmanship and customer service throughout.
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Hi i purchased a new motorhome on 1/12/17 ,since then have become in dispute with the dealer and asked for a copy of the original PDI. i was told this is not possible duu to"The General Data Protection Regulation and the fact that we are obliged to protect any data that refers directly to a person or entity we deal with. As some of the documentation you are requesting relates to a supplier and some relate to inter departmental procedures we are not in a position to share this." Is this correct please
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