Good Morning Folkes Yes I have been through the planning permissions and applications for that car park and I can find nothing under Aviva or Shark sorry Smart Parking for any signs or camera. There are plenty of applications from the retail outlets that are based there though. I wanted to post a link for people to read but unfortunately this site won't let me until I have 10 posts. My wife has since found a receipt from the Range outlet that is based there issued during our stay! Not that that is any significance.

Interesting reply from Exeter council. I have searched through the planning applications for erection of signs and nothing. Car park is owned by Aviva. Please read below. Thank you for your email and enquiry. The land and parking facilities at Haven Banks Retail Park, have always been privately owned and the current owners are the Aviva Investors Group, who have engaged Smart Parking to manage and enforce the car parking facilities there. The web link for historical and current Planning Applications to view for Haven Banks Retail Park, is enclosed below. Smart Parking have signed up to the British Parking Association Private Operators Scheme, and for operators to be a member they must adhere to the terms set out in the BPA Code of Practice. Should you wish to make a complaint about the operator, I have enclosed the contact details of the British Parking Association, which I hope you'll find helpful: British Parking Association Stuart House 41-43 Perrymount Road Haywards Heath West Sussex RH16 3BN Tel: 01444 447 300

@ericsbrother Thanks for that it really is appreciated. Should I would you sit on your hands ? Or start an appeal ?

Here are the signs at Haven Banks. As you say @ericsbrother without the ticket it could be difficult. Haven Bank Exeter.pdf

So what's the verdict folkes? Shoull I pay up or not ?

Hi @ericsbrother just been searching and unfortunately i can't find the ticket. Looks like they have got me this time !! Just reading the T&C sign in that car park second paragraph /third sentence read's and I quote-: By entering this car park you consent for the purpose of car park management, to the capturing of photographs of the vehicle and registration by ANPR How the hell can you give consent to something before anyone has even read it and they have already taken your photo upon entry? Perhaps they expect people to park on the street, Go in and read the sign then decide if you want to have your vehicle photographed

Thanks @dx100uk Just a thought were does the new GDPR legislation fit in with all this ? Should the DVLA be selling our details to these rogue parking companies?

Hi everyone Having recently returned from a lovely holiday in Devon. I have received a parking notice charge from those lovely people at Smart Parking! After pulling into the car park at Haven Banks in Exeter I was handed a paid parking ticket by another motorist which still had one and a half hours left on it which i gladly accepted (What a mistake) Unbeknownst to me not being a native of Exeter the car park is covered by APNR cameras showing entrance and exit times of the vehicle. I was parked there for 1 hour and 5 mins according to this. Having been handed the ticket by what i thought was another considerate fellow motorist we went into the Range outlet store not reading any car park signs thinking the vehicle had a valid ticket. It was not until we returned to the vehicle after an hour that I noticed you have to put the vehicle reg into the ticket machine when you purchase it!! Now it seem's to me although not 100% sure that the cameras are linked to the ticket machines which must have registered a non-payment!! Therefore I think Smart Parking have got me by the short and curlies on this one and will have to pay the £58 charge. What are your thoughts people? Thanks in advance Gunner10