Hi I recently came in to possession of a photography light, through my works. It was broken so they let me have it. I assumed the repairers my company uses was overly priced without really knowing or trying them first. The problem occurred when I called upon another photographic retailer who also offers repairs. Again assuming it would be cheaper than where I work. Broken photography equipment is something I am familiar with and although my store does not actually fix anything we send it off to our sister company that completes our repairs and is quite well regarded in the industry. Part of our process involves us informing customers there is a charge for the estimate prior to the actual repair. This camera shop I took my light to, neglected to tell me there would be any estimate costs. Optimistically expecting a saving I was shocked to discover the repair was not only pricey but in addition almost 4 times as expensive to have my light inspected to get an estimate. As nothing was mentioned about the estimate cost initially and I have no paper contract. What would you say my consumer rights are?