Ah ok - well thanks a lot for your help!

Actually, I managed to find out about the day I received the PCN: 05/05/18 (saw it on the document I saved the text of the appeal on). It is 15 days following the suspected contravention. Is that any help for my case or too late since I have named myself as driver?

Thanks very much for your help! Would you suggest I ignore it all for now?

How so?

Here it is: I was shocked to receive the penalty charge, not least because I do not recall seeing anywhere that I'd have to pay to be able to park on that car park. In an out-of-town car park of that kind, you'd expect to see a barrier or clear pay machines . I do not recall seeing any of them . I simply went shopping to the Range outlet store, thinking it was their car park. After some research online, I realised that many users have already expressed their anger at your company for what appear to be rather deceptive ways of making people pay. It is also my understanding that the ruling Parkingeye vs. Beavis does not apply to pay and display car parks. They held that a clause will be regarded as a penalty only if it 'serves a legitimate purpose' and is not 'manifestly excessive'. Given you are asking me to pay £54 for a £15min stay on the car park, I cannot accept to pay that amount. I am nevertheless willing to pay the £1 fee.

Hi everyone, I know this car park, operated by Smart Parking, has been the subject of many threads here. I nevertheless thought I'd find out whether my situation is different from others. I got a PCN for failing to pay for the time (15min) I spent on the car park. I had no idea I had to pay to park, as I thought it was a regular retail car park. I received three documents: I one PCN (pay £54 within 14 days or £90 thereafter) one reply to my appeal (which was rejected) and one DRP letter. Here are the details of the PCN: 1 Date of the infringement - 20/04/18 2 Date on the NTK [this must have been received within 14 days from the 'offence' date] - 03/05/18 3 Date received - can't remember 4 Does the NTK mention schedule 4 of The Protections of Freedoms Act 2012? [y/n?] It refers to the possiblity of appealing through POPLA on the back of the letter 5 Is there any photographic evidence of the event? - Yes, 2 pictures with my number plate and time stamps 6 Have you appealed? {y/n?] post up your appeal] - Yes Have you had a response? [Y/N?] post it up - YES - I claimed I did not see any sign and they replied: 'several signs are situated around the car park that advise of the terms and conditions and we can confirm that all signage on site are BPA approved' 7 Who is the parking company? Smart Parking 8. Where exactly [carpark name and town] - Heavens Bank Retail Park, Exeter I have not responded since my appeal. Can you help at all? Cheers!