Hi All I have been accused of shoplifting even tho I made a genuine mistake. I was playing around in primark in may and totally didn't acknowledge putting a pair of eyelashes into a bag I had when I was trying on a dress in front of the mirrors (on the shop floor not changing rooms) I proceed to pay for around £40 worth of clothing and left the shop. upon leaving a security guard came up behind me a demanded me to follow him with no explanation. When we was walking to the investigation room I couldn't gather what I had done wrong, until we got back to the room and I looked in my Zara bag to see the eyelashes ( still boxed not tampered ) I apologised to the guard and explained what must have happened, he did not even acknowledge that I was speaking to him and demanded my driving license and to complete a form. I was left sitting in the room for around 15 mins until the guard returned with my license and handed me a bit of paper and said I will receive a fine in the post …. I asked how much and why when it was a mistake and he said I don't know and don't care. 2 months went by and I heard nothing until the other day I received a letter from RLP saying I owe them £95 for losses. Can anyone please give me some advice? Thank you!