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  1. What is the difference between Hoist Finance UK Holdings 2 Limited and Hoist Finance UK? I have already a repayment plan set up via Robinson Way but got letter of it transferring from Hoist Finance UK to Hoist Finance UK Holdings 2 Limited (I dont know the difference???)
  2. A family friend is undergoing after cancer care treatment received chemotherapy etc. Has been in the support group for it. He received a ESA50 form recently to complete and got his GP to provide him supporting evidence about his cancer after care and inability to walk. The medical report was very detailed. I am now astonished that they have sent out an appointment for a face to face assessment? How on gods earth will a face to face interview prove someone has got cancer and also issues walking from a so called Assessment Adviser who has no medical expertise in such cases? I have spoken to Macmillian and they are shocked to hear this they have advised they must not have read the report and usually cancer cases are fast track with a decision without the need for a face to face? 1. Who do I question why they have decided to do a F2F for a cancer patient when they have clearly been sent the medical reports stapled to the form. 2. Is it correct cancer patients should not go through this rig-moral if they have evidence they are going through this. 3. Also I have read if a F2F is required who do I ask that he wants it RECORDED. The whole things looks a shambles and that they have just not read anything before even asking for a F2F. The cancer treatment is bad enough but this is a disgrace. I have read cancer patients should be fast tracked is this correct?
  3. Can someone please advise which is the best course of action now. Back in February 2018 I had a missed connection flight with Eurowings which is part of the Lufthansa Group. The plane was delayed leaving one airport and once arrive in the connecting airport the flight had already took off. Thus missing my connection flight. I paid for another carrier to get me home which they eventually refunded. My gripe with Eurowings is the EU denied boarding regulations and at the time the only advice I was given was to accept the next flight which was 12 hours away. I have appealed to Eurowings which they have bluntly refused to pay compensation. I then took it to there ADR resolution service and they ruled in my favour. But the airline still refuses to cough up. Do I take the airline to a small claims court in the UK as Lufthansa which Eurowings is part of has an address at Heathrow Airport or do I need to go through the EU courts as there Head Office is in Colone, Germany. I am raging with Eurowings knowing they are bluntly not following the EU regulations. The Ombudsman SOEP has ruled in my favour but they are still not playing ball. I have given them 7 days now before I take action but would it be better through UK courts or do I have to do it via EU small claims? I have attached the outcome to this claim from the Ombudsman SOEP and I would like advise on what to do NOW. Fingers crossed all deleted can someone please help! The ADR scheme SOP ruled in my favour but EUROWINGS refuses to pay up. Do I need now to take to court? I know is only 90 quid but is besides the point. As its a German carrier they have a group address at Heathrow Airport. So can I take through UK courts or need to do an EU claim to their head offices Schlichtungsempfehlung Fall F 66956-18.pdf
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