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fitbo

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  1. How long should I wait for the confirmation 5-10 days? Who should I remind, Lidl or Athena? Just received Overdue Reminder from Athena.
  2. Got email on Friday asking for car reg which I sent. Another email today giving lengthy explanation about why they feel necessary to have these measures in place etc But they will ask the "Car Park Management Company" to cancel the charge on this one occasion. Thank you to all the good folk on this forum for the excellent advice you are providing, really appreciate it.
  3. Is this too long? My vehicle was parked in the car park of your Clapham Junction branch on 10th May 2018 whilst the driver was doing their shopping. As shopping at Lidl is a new experience for the driver, they lost track of time whilst reading the labels on all the unfamiliar brands in your store. Consequently I was sent a Civil Parking Charge Notice for the overstay by the cowboys you employ to effectively drive your customers away. Unfortunately the driver is not in the habit of saving their grocery shopping receipts. However, as the receipt was scanned before leaving the store the data should be retrievable from the scanner with reference to the above notice. (have evidence of other recent shopping trips to Lidl on credit card statements) The driver never intended to overstay. For this purpose there is the Boots car park less than 100 yards away and a large ASDA car park next to that with ample parking and practically, for as long as you like. This was a genuine oversight on the drivers part and I would be grateful if you could request Anthena to cancel the notice in this instance.
  4. OK I'll come back when I hear from him, many thanks.
  5. What are my reasons for appeal now that I cannot prove that we did some shopping there?
  6. Sorry good folks, I was dealing with another little crisis yesterday. I phoned Lidl CS and have been asked to appeal directly to Athena which I told them I was not going to do as what they are doing in my opinion is illegal. The person gave me the CEO's postal address but refused to give me his email. BTW I assumed my daughter had paid by credit card but she tells me that in this instance she paid cash, but she did buy stuff. Next step, letter to CEO or email?
  7. We don't have the receipt but will a copy of the credit card statement work? Also should I mention that we have only recently started shopping at Lidl to save pennies, as my income has dwindled because I retired recently. This is a fact. Sorry dx100uk, thanks for the advice.
  8. Thank you ericsbrother, will do shortly Did the NTK upload? I cannot see if it has. I can see now that it has uploaded Here are the photos of the car park CPCN_Lidl.pdf
  9. Daughter (not the registered keeper) parked 25mins over the allowed time at Lidl Clapham Junction car park. Did some shopping and mostly browsing at Lidl Clapham but also went to other stores. Got sent Civil Parking Charge Notice. Was intending to pay within 14 days but forgot and now it is over 28 days. Any advice would be helpful Many thanks
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