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ugo2slo

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  1. Thank you for this. And the last time I complained to DWP it got me know where. Just as the police can't investigate the police...dwp would not undermine one of the own. So despite of them saying the complaints process has to be followed before going to ICE, do you think I should just write to my MP?? I just wonder if my case would even be seen as they must receive a lot of requests. Thank you
  2. This case has turned out to be what appears to be false accounting and a major cover up by UC. As of 12/2/20 i was still waiting for the MR decision when i asked about making a complaint, i found out that the MR was never submitted. Five different case workers spoke to me trying to explain why the payment noted in my journal on 17/5/19 was legit and not false accounting or what i said may have been a payment made to someone else then using me to cover it up. For that reason i am a victim of maladministrarion by dwp so have taken my case to CAB to look at fron the start as they say i have lost £460 a month since 4/19.
  3. My case is very confusing and I have been waiting 5 months for a decision on a mandatory reconsideration. Hopefully someone can give me a clear answer so i can take it to the correct person to handle it. On 10/4 I was put on UC while i was in receipt of SDP and PIP. This happened when my ESA stopped and i was moving to JSA. The jobcentre said i had to go to UC so i lost my SDP. 3 weeks later i was told i was not eligibal for UC so go claim JSA. Now a month had passed and once again i was told go on UC i did 10/5 and asked that it be back dated a month. 21/5 after identity check i was able to take an advance of the total payment every month. But a mistake in the rent put the new amount to almost double on 22/5 i was given another advance as my assessment period was 10/5 - 10/6 with first payment on 17/6. The change of circumstance gave me another advance on 29/5 for 50% of UC payment. These were clearly advances within assessment period and before any UC Payment was made as the rules say. But...when back dating was accepted to 10/4 someone moved my payment date and amount from 17/6 to 17/5 and clearly wrote it in my journal. I had used the advances to pay rent arrears for the past 2 months so first payment would help witb other bills and rent short fall. But now the payment on 17/5 was never made instead they said it was paid by what were the advances because rules state no advance for new claim can be given once payment is made. I had asked for MR on 28/5 stating they were advances and were my right to take. False accounting cannot change what they were and since they have written i was paid my monthly UC on 17/5 , they have admitted that i am owed so it should be paid. Can anyone help me with the answer please. I really do need the payment as bills have caught up with me
  4. LATEST: I spoke to CAB and there is a case to answer as the person I spoke to use to be a DM for DWP. He said the lady was wrong to stay on the phone while she ordered me to the job center, she should have called me back when I got there or had them call her. I'm to seek legal advice and so I do not predudice the case should not make further comments here about it. So I will keep you informed of my progress in weeks to come.
  5. Yes you are correct I moved all recordings to a usb, SD card and even iPad for safety. I am calling the council now as on my account still says claim active but suspended with next due date as 27/5. If not paid by then I will be 8 weeks in arrears and landlord will issue me with a notice to vacate. That DM has really destroyed my life that wasn't all that great to begin with. But before she popped up I only had to worry about dialysis. Now I have lost 20kg in weight since her first contact beginning of March. I am recovering from lung infection past 5 days and as I am 51 and alone I can't exactly just get up and go. My finances since 27/3 have been £228 that's all. And I want to thank you all for your advice and understanding and also want to say everything I say is all fact, no embellishments or non truths. I will return after I speak to council and civil legal. Thank you.
  6. Yes thank you again. As you said better I have the recording and it be illegal then have nothing and be a fool. Especially when DWP said they don't record out going calls. Could this be because they know that their DMs sometimes go out of line?? I used the app Otter (hope I'm not breaking any advertising rules if I am please delete) as it also transcribes and ACR as it saves to Drive, Dropbox or Cloud.
  7. Yes thank you for that. I was all geared up to follow up until I received the DWP response to my complaint against the DM . When I made the complaint I stated to them that "the police can't investigate the police" so I did not expect anything to go in my favour when they said they will pass to their own complaints dept. And having one DM undermine the other would never happen and by no surprise I was correct. It's a shame I am not allowed to upload the letter because you would agree when I say there was a big cover up. Because they say she only called me twice a day after first texting and I did not answer. They say we only had one full conversation when we had more then 6. And they say she dealt with me in a fair and professional manner and was clear about the information I needed to provide! No part of my complaint about being harassed, bullied or threatened was even mentioned. Infact I was made to be the villain and liar. BUT....I never told them I have every conversation recorded and now transcribed. Or that I have my phone records showing calls and 2 texts from her. So now I ask you this question. As they have said I can write or email them and it will be passed to the director general for work and health who will then arrange a response from an appropriate officer "within the department" ( police on police again), do you think I should reveal that I have the recordings and send them one or I just stay quiet and seek advice from CAB or civil legal first? I do honestly think they are now blocking my claim for benefit as I said earlier. Thank you very much I await your reply.
  8. You stated that you didn't think wreckless endangerment case could be brought against the DM but if you read the doctors letter, and she had it in front of her when she made me rush aylesdtit 200m to job center in 6min. I don't think I could manage it if i were 100% fit let alone very ill. And I have not mentioned that I have a fistula under my neck. This is a very serious matter that I must take to CAB.
  9. Ok I understand. The purpose of uploading the letter was to show what has put me in the situation I am in when doctor clearly stated I was a very ill person. And missed the assessment when I was in hospital yet ESA stopped and HB stopped.
  10. What does topic tidied mean? If it is asking what the letter refers to, it is the letter I sent to dwp for my ESA after I was admitted to hospital. The lady on the phone ignored it and made me rush to the job center putting health and life at risk.
  11. upload the letter from the hospital. Scan 10 May 2019.pdf
  12. Yes I am sure you are right because she read the letter I sent in from the hospital and still forced me to walk quickly to the job center. She asked me how long it would take me to walk to the JC, I said about 6 mins she said she would call me back. 10 mins later she called and I was out of breath so she accused me of not being me because I was breathing heavily. "Why aren't you there yet when you said 6 mins and I called in 10"!? I said it was not a straight walk I had to rest a bit she said stopping fibbing I was no where's near the job centre. It went on for the next 1 hour until she hang up from waiting for my documents to be uploaded. If posting the doctor's letter here is allowed I can do it so you can see what they said about my condition.
  13. I called DWP to find out the progress of my complaint and after waiting 1hr 23min I got through. I lodged the complaint on 2 April 2019, my ESA got stopped on 4 April 2019. As of 2 May 2019 my complaint had not even been sent to the complaints department as I did it on the phone. On 8 April I asked for MR and on 12 April I sent in additional medical evidence showing my past and future treatment. In my MR I said my complaint is part of it because the DM took it personal and so she could have done anything with the letters i had uploaded from the jobcenter because she still stopped my claim. And my suspicions were made true when I received the outcome of the MR today and it was not reversed. It was stated that it was not changed because I had not provided any additional evidence to support my request. It was dated 23 April 2019 so nothing I sent in was looked at. Now I think this case has gone beyond what I can handle I will contact CAB to seek advice. I can apply to tribunal but I can't see how I would win when it is my word against the DWP. They already said they don't record out going calls and my argument is that I gave evidence showing why I missed the assessment and from what I was asked to provide, it should have been enough to get me another assesment. Do you think I have a case against the lady for wreckless endangerment when I was made to walk fast to the job center while she continued to threaten me on the phone?
  14. Yes she was calling my mobile and I was recording the calls. I was unaware that only my side was recording so only I can be heard. But those who have listened to it say it is clear from my responses that I was under duress. It is just a shame that she can not be heard saying I shouldn't insult her by calling her Madam! I said as I did not know her name out of respect I call her Madame. I have told the council of a change in circumstance so I hope they will reinstate my HB. I know there is no way I can work with tubes hanging out my arm but when applying for JSA I had to agree to looking for work. I will call them now to see what is happening with my complaint.
  15. Thank you. This forum is not long enough for me to explain what I went through with the decision maker on the phone for two weeks. As this subject is about whether I could get HB whilst being on PP SDP I won't go into to much detail about how I was harassed by the DWP DM. To give you an idea so you could say whether I was harassed, she would call and demand to know why I did not answer the phone earlier, she'd call at least 3-4 times every 1-2 days and worst of all after I had told her I had been in hospital for 5 days with low BP of 72, anaemia and blood in my urine she made me rush to the job centre while she stayed on the phone and called me a liar when I said u could not walk so fast and could hardly breathe so had to sit down. That is when she said I should go to the jobcentre to upload my evidence I complained to DWP and as they seemed to suggest that she would have stopped my ESA with a good reason but they would pass it on to their complaints department so I said "the police can't investigate the police" when they listened to the tapes they would see that I was treated very badly and my claim closed before they received the letter she put my life in danger to send her. I found it quite convenient when they said they don't record out going calls. It was then that I realized I had no chance. I have not written to my MP because it is her word against mine and it would seem as though I made the complaint because my ESA got stopped. In the MR I said that when the DM called she asked me to show why I missed the assessment or she would stop my ESA. As far as I was concerned, I did as she had asked by paying for a letter from the hospital and sent it in. As it was received by DWP and clearly shows I was in hospital that day, my ESA should be put back on and I get given a assessment date but I was asking for a home visit as I have dialysis 3 days a week. If you think writing to my MP to expose the way I was treated would help stop bullying by DWP DMs who have a power over us then i will. And if it helps, I recorded my conversations with her. Thank you
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