Hello again! I have sent them back exactly that. Their answer was Good afternoon, Thanks for your reply. I understand you’re concerned about providing personal information by email. Protecting your personal account information However, under the Data Protection Act we’re unable to disclose any information, or act upon any requests, until security checks have been completed. This is just to ensure we are not disclosing information to anyone other than our customer. If you’d like to discuss this account by email, please provide the following: Your date of birth. Your current address, including your postcode. It is like a game:You first! No, you first! Thanks I do not know how to check my credit files. I never had loans, mortgages or overdrafts.

it is my fiance's account. he had a phone from them but returned back because they did not have reception. he doesn;t have the old contract. he remembers paying for the time he used it...but i can;t say what kind of contract it was...for data...for phone or both. if they would give me some proof that he has to pay those money according to that contract he signed it, i would pay it. but i do not have any information detailed

they answered to my prove it letter email by this Dear name Thanks for your email. Authorising this email adress As we don’t have confirmation that this email address is for you, we’d be grateful if you could confirm the following for security purposes: ·Your date of birth. ·Your current address, including your postcode. If you’d prefer, you can confirm this email address by registeringon our secure customer website at 9their web site)or by calling our team on their phone. If the security checks are not completed, I’ll be unable to continue corresponding by e-mail. Should i send them those details? i do not feel safe to do that because they might start harassing meby email, phone or come to my house. but if i do not send them the details how can they prove that debt( although they have the account number and reference number which should be more thn enough). i am trying to avoid reistering on their website site cause it might be a [problem] to get access to my details and use it to thier purposes.

hello. i am in the same situation. i have received more letters from lowell saying that i owe them money for a debt from Three mobile account. i have sent them the prove it letter. i received shortly an automated email from them: Thank you for your email dated 4/6/2018 Many customers are now getting the information and support they need on our new customer website at ( their website) Click this link ( their website to register) to register and you'll be able to review your account(s), check your budget, set up affordable repayment plans or make one-off payments. We aim to respond to your email within 48 hours but, if we are very busy it may take a little longer. What should i do if i do not receive an answear from them? many thanks