Hi everyone, just a quick update and not including the initial letter from Smart Parking . I have received three DRP (debt Recovery Plus Ltd) (2 in Apr &1 may) asking for the money £160. within the 1st sentence it states 'Most people pay their parking charges straightaway' Well I wont!!! Then a change to Zenith Collections (same company but different letter heading I'm sure) in which I now have two letters (1 in May & 1 in June) asking for the £160.00 . Each time demanding the money or they would advise to take court action(bring it on), But always Extending the deadline. I only hope that one day this car park changes its ways, I have not once set foot or placed a car wheel onto their property and never will do again due to the way they behave. Cheers all...

1 Date of the infringement 22 /12 /2017 2 Date on the NTK [this must have been received within 14 days from the 'offence' date] 01/01/2018 3 Date received 3/01/2018 4 Does the NTK mention schedule 4 of The Protections of Freedoms Act 2012? [y/n?]not sure 5 Is there any photographic evidence of the event?yes 6 Have you appealed? {y/n?] post up your appeal]yes & lost Have you had a response? [Y/N?] post it up yes 7 Who is the parking company?smart parking 8. Where exactly [carpark name and town] Haven Banks Retail Pk,Exeter For either option, does it say which appeals body they operate under POPLA Letters.pdf

Hi Every one, Please help/Advise. I was photographed entering the haven banks car park on the 22/dec/2017 at 11.42am. Paid £1.00 for 2hrs /120mins parking at 11.46. Was then photographed leaving at 14.03pm on the same day. Unfortunately I entered the last two digit's of my registration wrong ****LKX when it should of been ****LXK. So received a parking charge letter on the 01/01/2018 stating that I needed to pay £54.00within 14 days ,if I was to appeal and fail this would go up to £90.00. I of course contacted Smart Parking and forwarded on the parking ticket which I paid for hoping they would see scene and cancel the charge.(Ya Right!). There letter arrived on the 27/01/2018 ,stating that as the motorist and that there are signs clearly stating not to make mistakes it was my fault. Also I was over my paid 120mins by 20mins.(I understand that this is the 5mins entering the car park parking and paying for ticket and the 15mins leaving). I again appealed To POPLA, stating that I was in my car within my paid time ,but due to the excessive amount of vehicle's entering/leaving this car park over the xmas period ,I was unable leave hence the 10 to 15min wait ,but didn't realise I was over my time when I eventually drove out. But on the 5/3/2017 while POPLA agreed the wrong reg details should cause the fine my overstay still did. So the charge is £90.00 Sorry that there's so much to read , I have all letters and the £1.00 parking ticket so can forward them on . haven't paid the charge yet ,hoping there's some one that will advise me. Cheers