Last question: Tesco refusues to take my car for repairing and provide a hire car. They only offer me the money. Is it in accordance with law? I have contacted my insurance company regarding to this, but I don't know how much time will it take.

I will probably do it in that way. Because they just sent me that: Thank you for your email. I have raised your concerns with our engineer. He has advised that the corrosion to your exhaust is deep seated and long standing. This should have been identified at your last MOT. Our engineer was aware it was not for reasons unknown. We have factored in the cost of a complete new exhaust unit as a gesture of goodwill But due to the pre incident corrosion we are not obliged to do so, hence why costs for a manufactures part will not be considered. As previously advised we can pay you a cash settlement of £720 towards the cost of your repairs. If this is not acceptable to you then you may wish to go to your own insurance company to claim.

Thanks guys. Vauxhall has confirmed that exhaust is not in the UK (Signum 2.2direct has never been made here), but it should not take more than 10 days to get it from Germany. I sent a message to Tesco that I disagree, and I am waiting for their move.

I have sent them original estimation made by garage I've been earlier. They just sent me an email saying: " I refer to our telephone conversation where we advised we can pay you £720 towards the repair to your vehicle. There is a garage in Cambridge that can repair the exhaust for this amount. Their details are as follows: [GARAGE DETAILS] This is not for a manufacturer’s part as our engineer has advised they are no longer available from Vauxhall. £720 is the maximum we can pay for the repairs to your vehicle. Any higher costs will unfortunately mean your car will become a Total Loss (write off) as it will no longer be economical to repair. I hope this is helpful. If you have any further queries please do not hesitate to contact us. Kind Regards " That is not true. Rear exhaust is still available to buy from Vauxhall, and I didn't ask to replace complete exhaust.

Sorry my bad. They said: Our engineer estimated costs (opinion based on pictures I have sent to them), that this will cost £750. The didn't tell "we can pay you" or something like that.

Hi, My car has been hit by another driver. There is no dispute, and other driver has take responsibility. There are damages to my exhaust system and local garage has estimated costs for £894 in total (parts, labour, VAT). Tesco (who is culprit's insurer) offered me £750 because of corrosion prints, but denied to tell if this will cover costs of genuine exhaust + hangers fixing and if parts are new or used. Important thing here are, that in my opinion there is no corrosion, car passed MOT without any advisories in November, as well as genuine exhaust system has chrome tail pipes whilst non genuine hasn't. This is my first claim in UK, so could anyone please advise what should I do?