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James1878

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  1. Oh yes they are a disgrace, thanks a lot for your reply
  2. Oh right didn't realise it was that simple, thank you for the reply
  3. Ok, it also says on the letter we'll cease further letters for 7 days , so please call us on said number,I've seen on a few of these threads there is a letter you can write which will pretty much close the issue?
  4. I'm not sure , the gym will as I'm still paying a direct debit for the £9.99 membership and still attending but not from this membership in particular, is there anything I should do? There's surely no way i have to pay this?
  5. Yes , This has completely put me off the gym although i do like it in there and i will be ending my membership after i have completed the year with my £9.99 contract that is the sticking point as i am still a member and now only paying £9.99 per month
  6. Hi Was just after a bit of advice if possible, I joined a local exercise 4 less on 16.02.2015, I chose to pay £19.99 per month as this was a rolling membership at that time i was still residing in a different part of the country so there would be periods of over a month without me being able to go . After a couple of months I cancelled my direct debit as I was going back to were I resided and didn't want to get a charge for the month although I haven't been to the gym (as i know some companies do this). Came back to permanently live here and re joined the gym under a rolling contract again and have been using regularly up until October 2017 which is when I paid a £30 admin fee to change the £9.99 and have been paying this ever since with no issues and still am. On 18.01.2018 I had a letter through the post which reads : We've been employed by e4l as your membership remains in arrears as a result of this , our fees totaling £102.50 have been added , therefore your account balance now stands at £237.50. On 18.01.2018 I called up the gym who said it has been passed to CRS as i cancelled the Direct debit in 2015. On 19.01.2018 I then called up the gym to get all the details of when i joined and cancelled and re joined and so on , the start date they gave me was 16.02.2015 but they couldn't give me anymore details and asked me to contact Harlands . This is just a quick email to see if there is somebody here who can help , I think its disgusting as I only had a rolling membership at the time and if I owed them a months price I would do ,and am now getting billed this extortionate amount three years after i joined the gym and when i cancelled, I have read through a few of these threads were people are going through the same process but thought I would message in as every situation is different Thank you in advance James
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