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plane_18

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  1. Sorry DX it read this Thank you for your email regarding the decision on my complaint regarding PPI I would like to have clarification that as the debt has been sold on to Experto Credit how can you offset your PPI refund as they [welcome] no longer hold the rights toward it to do so?
  2. Thanks dx, I have still sent an email back to FSCS in response to the decision stating that “Thank you for your email regarding the decision on my complaint regarding PPI I would like to have clarification that as the debt has been sold on and was not part of any chain of loans, i'e the refunded ppi was NOT directly related to the sold loan to Experto Credit how can you offset your PPI refund as they [welcome] no longer hold the rights toward it to do so?” Awaiting their response.
  3. An update: received decision letter from FSCS today saying: We will pay you compensation We agree that you have a valid claim against Welcome Financial Services Limited (the Firm) regarding your payment protection insurance. How we worked out your compensation We have calculated your total loss as £1,755.14. You still owe money to the Firm from the loan you took out. We have subtracted the amount of compensation payable from the money you owe to the Firm. Your outstanding loan balance is more than the amount of compensation due, so we can’t pay you any compensation. Although expected I’m please this much was refunded towards said loan, even if I disagree with the figure they say I owe.
  4. Ahh I see never knew that, thanks
  5. Dx I’ve a question I wonder if you can help me with: 2007 Took out the Loan with Welcome Finance Borrowed amount £2000. Duration: 36 Months Total Amount to repay: £ 3285.97 Monthly payments of £177.75 I then had issues aug 2008 to cut a long story short and they said I could make payments of £44.74 without abandoning or modifying any rights under the agreement, then couldn’t pay at all, fast forward to 2010 - amount owing £ 4969.74. Where and how do they get this figure from and we’re they able to do this, Since then no payments made and account was Passed onto Experto credit and then to PRA group. - Now statue barred. Can this amount be legally allowed over and above what I would have paid in the first place? I’ve since submitted a claim with the FSCS anyway to see about the PPI, they can at least have something back if they do favour in paying back to welcome Even though they’ve sold it on and on again. Thanks
  6. Thanks for the Advice dx, I thought I had read that they would have to pay money’s direct to individual if the debt was Sold on?
  7. Hi All, New to CAG so sorry if i've posted in the wrong area. I'm looking for some advice i Took out a Loan with Welcome Finance on the 27th November 2007 for £2000 with interest and PPI came to around £3000 to payback, half way through the Loan i lost my Job and was unable to Pay this loan back, and as ever "Buried my head in the sand" shamefully and ignored this Debt, i was also alot younger and stupid to even get a loan back then i think it defaulted and remains outstanding. I had a telephone call from a company called the PRA Group the other day saying that they had purchased this debt and the balance was a whopping £4837 so from around £1500 remaining to nearly 5K i was astounded I've had no contact or anything in 10 years! and i said to the lady on the phone would this not be Statue Barred and she apologised and confirmed it was in fact SB since 1st May 2016, having thought about it i called the WFSL to ask if the loan i had did have PPI and she confirmed it did, she advised the Debt was sold to a company called Experto Credit in May 2014 i never heard anything from this company probably due to the fact of house moves etc, she advised that if a PPI claim was what i wanted to do i would need to go through FSCS which i called and gave the reference number provided by WF and she would send a claim form in the post. my Question is having not Paid off the Loan, the loan being statue barred and the Debt being sold on to Experto Credit then PRA Group, if i do a claim will i receive the funds to myself or will this go back to the loan, Either way I'm not bothered as i never had so wont miss but at least something would go back to the loan even though WF unfairly added thousands extra on. any help/advice would be very much appreciated. thank you.
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