Ah - I posted that off my phone, I did actually delete the reference number but must've copied the original email instead of my note. Thanks very much for removing the details - and the advice! Will do.

Just received the following email: Dear Mr, Overdue Amount: £270,00, Invoice Membership arrears for fixed expressions contract The above invoice is now very overdue and due to be passed to our legal department which may result in court action. If court action is taken you will be liable for court fees and administration costs, in addition to the outstanding debt, which would need to be settled in full by yourself. Please pay this invoice immediately to prevent this action being taken. Payment can be made by BACS to: Account Name: xxxxxx Limited Sort Code: xx-xx-xx Account Number: xxxxxxxx Reference: xxxxx By cheque made payable to xxxxx Limited and sent to: xxxxx Limited Address xxxxxx xxxxxx Alternatively by debit/credit card over the telephone: xxxxxx If you should have any queries please contact us on xxxxxx during office hours which are Monday - Friday 8.30am - 5.30pm. Kind regards CREDIT CONTROL

Hello, Unsure on the exact date - it was around late Jan after this dispute had begun. This is the letter I have just had - slightly concerned as it’s threatening court action. Any advice? What would the best step be if a CCJ is filed - I presume to pay immediately to risk the CCJ getting on my credit file. However, I do feel like I would have a genuine case against them. Any help greatly appreciated.

Hi Slick132, They’ve just sent another letter as a “final demand”. Also been calling me around once a week but I’ve ignored every call. Do you think they are just trying to call my bluff? The gym has actually just been taken over by “Lex Leusire”, who are now perusing me. Any advice appreciated. Cheers

Hello, This was another letter. I’ve not had a response from the other one yet, I sent it 4 days ago now so should expect one shortly. Will update then. thanks

Hello, Yes the gym has been informed of my new address - they have sent me an invoice of £270 for the remainder of the membership. I haven’t received any further email correspondence from them. Should I just ignore it? Thanks!

Thanks again for your help with this. Citizens advice recommended that I contact trading standards, but I will hold fire on this for now. I'll send that letter off to the gym today via recorded delivery. Here's the answers to your questions: 1. Joined May 29th 2017 2. DD Paid on the 1st every month (was due January 1st, but has been cancelled) 3. I told the gym via email (no phone contact, everything in writing) around Wednesday 20th December. I also offered to pay the January membership fee at this point as well, as I understand 1 months notice is probably fair. 4. Everything has been done by email so far. 5. I left my previous address on Tuesday 19th December. 6. Last paid 1st December 2017 (haven't actually used the gym since around December 12th). Please let me know if you need anything else.

Hello, Thank you both for your responses. To answer your questions in order: 1. Currently, I’ve been dealing with gym direct (Sidcup Leisure Centre) and have escalated the claim and received a resp Once from the centre manager. This response however was exactly the same as all others (explained below). 2. I contacted the gym, explained my circumstances and the response I received was robotic and simply recited the t&cs of my contract, which states I MUST fulfil the 12 month contract. I offered them 2 months membership as that’s all I can afford but they also declined this. Other steps taken: - tried to sell it to a friend - tried to transfer it to my new address as I found a family member willing to take it, but they don’t have a gym within 30 miles of my new address Generally their attitude has been “we don’t care, read the T&Cs” I’ve actually contacted the competition and markets authority, who responded to me today after 10 days stating essentially that they were interested in the case and would investigate it. However, they said their investigation would take months due to limited resources so in the meantime I should contact the citizens advice. Hopefully this provides the information you need! Thanks very much for the help It must be added that the gym is managed by park wood leisure, who own many gyms

Hello, I recently experienced a severe change in circumstances which meant I was removed from my residence in London and had to move over 55 miles away. In London, I'm tied into a 12 month contract with Parkwood Leisure. I emailed them, explaining my change in circumstances an that I was under severe financial strain and therefor couldn't afford to pay my membership - I provided them with proof of change of address etc. I also took the following steps: - tried to find someone to transfer it to - asked if they had a gym near my new address, so I could transfer it to someone here (they don't) - Offered to pay them a smaller amount (2 months fee) to effectively cut the contract early, which would be beneficial to both sides and is all I can afford. So far all I have received is strong arm emails just reciting the same contractual terms, with no compassion showed by what appears to be a pretty awful organisation based on other posts I've read about people who've been admitted to hospital etc (Parkwood Leisure). I suppose my question is - is there anything I can do? I'm tempted to just tell them to do one and take a chance, if they file a CCJ then I'll just pay up but as you can imagine a gym membership is definitely not high on the list of debt priority (unless it has to be, with a CCJ). I'm not too familiar with CCJs, but from what I understand: - If you pay in 14 days then it wont impact your credit rating - You will be charged a CCJ administration fee on top of what you owe Does anyone know if the above are correct in this case, if so, what is the administration fee? I'm tempted to offer the gym a payment of say £10 a month for the foreseeable future to make the payment easier - would they likely accept this? The whole experience has been awful to effectively just speak uncompassionate gym staff (I even had a phone call with the head of the centre). What an awful way to treat customers. Thanks for any advice!