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FibromyalgiaSucks

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  1. LOL Cats?? He was very helpful Fogot to copy the chat I did however take lots of screen shots of my chat with Jackpot They can shout all they like I will do to them what they did to me. The thing is they are not losing anything the next draw isn't till Friday so they could have very easily refunded me they just chose not to. Thanks for helping me I was very frazzled when I posted on here
  2. Thank you so much I am with the HSBC I am disabled housebound and do not use the phone can this be done by email? You would think in this day and age we could sort things out quickly by email. I am so angry about this because I know I am right and Jackpot.com are being so awkward. Is there not a distance selling rule applicable to this? Went onto the bank site and got a really nice chap in live chat He has reported it as fraud and cancelled my card and issued a new one HUGE relief. Thanks so much I don't know why I didn't think of looking on the online banking for an email or live chat :0)
  3. Can someone please help me I am going round in circles and can not navigate this forum at all I am disabled and my head is so foggy and I need help Please So sorry new here and finding this all a bit confusing and not sure where to post. I am in an argument with Jackpot.com who say I clicked a subscription box when I did not. I popped on there occasionally to bet on the EuroMillions or so I thought. Turns out I wasn't actually buying tickets for the draw but that is another issue entirely. So today I see £16 has gone out of my bank account so I ask them to cancel the subscription and to refund my money. They are refusing point blank to give me my money and gave me the run around all morning. Have I got any rights? Thanks in advance for any help at all
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