Hi sorry for the late response, to answer your questions: 1. My GF rang them on the 26th September 2. I emailed them on the 9th October 3. The date I last paid the Gym's DD was 11th September. I already sent off a letter using the template on this forum and have received no response back. Today I received a letter addressed to my gf - this time from CRS asking for over £300. I'm assuming this is just scare tactics? Thanks

Hi, I have been receiving letters from Harlands regarding failed direct debit payments and admin charges etc, similar to many of the other posts on this forum. Back in August, I paid for two memberships with Lifestyle fitness(for me and my girlfriend), both of which were on a "flexible" contract which required a minimum one month commitment. Both of these direct debits were setup under my bank account. My girlfriend moved back home in September and I wanted to go to a more local gym and so tried to cancel the memberships. My girlfriend rang the gym up who informed her that only the owner of the bank account can cancel the contract. I sent an email off at the beginning of October to Harlands customer support including my name, bank account and sort code and asked them to cancel both direct debit agreements linked to my bank account. 10 or so days later, after hearing no response from Harlands and it being only a few days before the next direct debit payment was due to be took out, I decided to cancel both direct debits via my online bank account. After this, I had no contact from Harlands for around a month or so until I received a letter through the post addressed to my girlfriend with the whole admin fees crap. Strangely enough, I didn't receive the same letter for whatever reason. I think I read before in the T&Cs that you must give at least a month's notice if you're cancelling, which I didn't realise. I'd happily pay the last month's fee for my girlfriend but outright refuse to pay the now £50 admin fee. Is there anything I can do to get them off my back?