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Jojop09

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  1. How can I cancel if they don't answer emails?
  2. The order was placed at the beginning of the month I paid by debit card online through the website.
  3. I placed a order online for 2 electric scooters. One for my son and one for my sisters. Since placing the order I have tried emailing them at least 6 times with no response at all. My parcel has been stuck in customs for 6 days and there is no way to see why, which courier it is with or anything. Not sure what I can do usually companies reply or have a contact number they have nothing and no way of contacting them other then the emails and they are not replying to them. I am not having to give my sister the money for the one she bought to replace the birthday present which I am not to bothered about if I knew for sure I could find out what was happening with the scooters.
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