robT82
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Hi all, I have recently returned from holiday to find that my car was damaged during its stay at Heathrow Purple Parking. After submitting photos they have accepted that they caused the damage, however would like me to use a car repair centre of their choice. The car in question is a BMW, is less than 1 year old, and is under finance, and either needs to be returned in a years time, or the balance paid off. I would prefer the car to be repaired at an official BMW car repair centre in order to ensure that it is repaired to a high standard and that BMW are happy with the repair, and don't want to make a claim via my own insurance as that will put my premium up, but not sure where I go from here. Any advice as to how I should proceed will be greatly appreciated. Rob
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