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chewytoffee

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  1. Hi Slick132, Your prophecy seems to have came true. However they sent the letter 2 months later, funnily enough (got the letter around October and it's nearly Christmas!). But yeah, I received a letter with them charging outrageous fees stating: "We refer to our previous letter and note that you have not contacted us. You have now incurred a further £25.00 charge and are £73.98 in arrears. Under your membership agreement, you have promised to pay this debt. If you continue to refuse to honour that commitment, we will have no option but to take further steps to collect the outstanding balance. We want to help you but, ignoring this letter is only resulting in further charges. If you do not contact us by 22nd December 2017 your balance of £169.90 will be passed to a debt recovery company who will add their fees to your account." Reading that letter scared, me a bit. £169!! That's a lot of money, for a college student. But if you could draft me a letter whenever you're free, and have spare time, then I would be ever so grateful! Thank you
  2. Ah I know, stupid mistake on my end. As long as no money is gone from my pocket I'm happy. I'll even pay 1 more month, and let it be (but under no circumstance am I paying the full 12 months). If you could draft me a letter I would be so happy!! Thank you!
  3. So when should I send the letter, or should I just use the slick132 letter right away?
  4. If it's alright could you give me a link to a template of that letter? Thank you! Is there any guarantee this will work or..? Has it worked a lot for other people? Thanks so much regardless.
  5. Nope, the only thing I paid was 1 month. After that I just cancelled, since I didn't want to pay the full 12 months. should I just ignore the letter? Or call them up? What should I do? xD
  6. Hi, I'm in the same position as you, and received a letter saying: (Date of letter 17/10/2017, Date recieved: 21/10/2017) "Your bank have recently advised us that your Direct Debit instruction has been cancelled. The terms of your Membership Agreement mean that you have to repay all your installments by direct debit. Therefore, you must call the HARLANDS HELPLINE immediately on 01444 449033 to reinstate your Direct Debit over the telephone. " They also said: "If you do not call us by 7 NOV 2017 you will be charged an administration fee".
  7. Hi, As many people have had an issue with Xercise4Less I too am having a problem with them right now. I saw a student advert on a free month from Xercise4Less and did not realise I was being sucked into a 12 month contract, and only realised after a month was paid for after my first free month. once I saw a month being paid for I immediately cancelled the direct debit! Now I have received a letter from a group of people called "Harlands", saying: (Date of letter 17/10/2017, Date recieved: 21/10/2017) "Your bank have recently advised us that your Direct Debit instruction has been cancelled. The terms of your Membership Agreement mean that you have to repay all your installments by direct debit. Therefore, you must call the HARLANDS HELPLINE immediately on 01444 449033 to reinstate your Direct Debit over the telephone. " They also said: "If you do not call us by 7 NOV 2017 you will be charged an administration fee". I really have no idea what to do! The idea of it being free was really appealing to me. I have already paid 1 installment (this installment got taken out on 09/10/2017), with 10 months left as I have already had a free month (my free month started on 09/09/17)! I'm not really using the membership, also I just can't afford to pay for a whole year, being an 18 year old student! Any help, to what I should do next? I've read on other threads that I should call up (I was about to until I read the other threads). Is there anyway I can get them to cancel my whole 12 month membership? Thank you very much!
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