Jump to content

Cornwall123

Registered Users

Change your profile picture
  • Posts

    7
  • Joined

  • Last visited

Reputation

1 Neutral

Recent Profile Visitors

The recent visitors block is disabled and is not being shown to other users.

  1. I have sent off all we can currently muster now and will see what comes back. Thanks for help.
  2. Just frustrated with the whole thing I think. Anyway I have just submitted. Thanks.
  3. Sorry just one more thing. My husband so does not want to have to provide all financial info. What happens if we don't?
  4. Thank you - I have already told them he is away. Many thanks for your help.
  5. Thanks for the reply. The fact is my son didn't work only for one day, so the car actually was needed by the day it arrived (2 days after the accident). We did not have another available. The only thing is that I suggested to Admiral that it was an expensive way of getting a hire car but was told quite categorically to use Auxillis. So are you saying we should just tell the solicitor all this now or should we submit our financial statements? I am worried sick over this. Since the accident we have had countless calls from people saying we could get compensation for my son etc. We have asked countless times for the calls to stop. He was not injured, merely shook up and so we do not believe in compensation for something not necessary. We are honest people just trying to get through this mess.
  6. Thanks for the reply. There was not another in car in the family that was available for use and we were told by Admiral not to pay for a car ourselves as we would not get the money back. It would have sat on our credit card for sometime.
  7. I am so pleased but also worried sick to find this forum. Briefly, my son was driving my husband's car last year and a third party ran into the side of it resulting in it being written off. It was a classic automatic Mercedes (this may be important). As my son required to travel 50 miles each way to his work location and my husband works in a rural location we required a car asap. We were referrred to Auxilis by Admiral and despite feeling uneasy about it all we agreed to the contract. The following day we were contacted and told that they would deliver a premium automatic car the following day to our home address. I said an auto was not necessary nor a premium and as my son was not in a position to work at this time we agreed for a car to be delivered to our home the following day as we could use the only other car available to us for a day or so. I made a separate call to Admiral and asked very specific questions regarding the hire and cost of it and our liability. I even said that I realise it is very expensive and surely it would be better to get a cheaper hire ourselves. I was told that if we did that then we would be unlikely to get our money back and as it could go on for months before being settled we would be saddled with a big bill, probably thousands. That is exactly why Auxilis is recommended and people like us are referred to them I was told. The following day I phoned Auxilis to see what time to expect the car (as they even suggested that I could choose what type) and was told that the car was already on its way. A brand new 4 x 4 auto thing because our car was a 'premium' car so they provide a premium car as a replacement. This was not agreed to or suggested by me. Cutting this short - the car arrived, it took 6 weeks to get the pay out for the car and we waited to replace it until all was sorted, as we were told we could. The cost of the hire car for 6 weeks is around £7K to my horror. Obviously even though the accident was deemed completely no fault of my son's and the excess was covered in the claim and NCB is unaffected the other insurers are refusing to pay. The court date is set for end October and my husband has to attend (as the insurance is in his name). He is actually unable to attend as he has business travel at that time. I have a few concerns. The paperwork mentions wage slips, credit card details etc. Theoretically we could have put the cost on a credit card or paid from savings - I was told not to. How will this all play out in court? What will happen because he cannot attend, does that look like he is not cooperating, as he agreed he would? We were asked months ago to provide dates he could not attend for the next 6 months. This we did. That brought us to the beginning of September. No questions were asked about any period of time after that so he was not able to tell them that October would not be possible. I am really stressed over this. Any advice please? If we tell the truth in court as above I suspect we would be seen not to try and recover Auxilis' losses.
×
×
  • Create New...