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Cheshirecat386

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  1. Thank you all. I’ll get back into the credit card company tomorrow. Fingers crossed we can get it back
  2. I was told because we cancelled without any good reason (other than we decided we didn’t have time to plan it!). I’ve subsequently had a ski accident so am waiting for 2 ops on my knee plus c-19 so obviously the right decision. I’ll try s75 again.
  3. I paid by credit card but have been told by bank s75 cca won’t cover (though that was before c-19).
  4. Hi hope someone can give me a bit of advice. We decided to cancel our wedding, scheduled for 18 April 2020, at the end of November 2019, giving approximately 5 months notice. We had already paid £500 which I was told was 'non-refundable' unless the date was re-sold. Obviously due to c-19 the date didn't re-sell and the venue has been forced to close down until further notice. Am I now entitled to a full refund of my deposit, given that they couldn't re-sell the date in any event, but also they haven't lost any actual costs as the venue was shut. Also, were they allowed to withhold this money irrespective of what was in our contract as we gave them a good amount of notice?
  5. Hi please can someone give some employment advice. 3 month probation period was extended by 6 weeks. Had a new line manager in this time who doesn't understand the role being performed. During this subsequent extension had a bad accident so been off work sick. Had 3 weeks left of extended probation to go before accident. Now back working but only on half days for the foreseeable. Been told that probation has been now been further extended by another 4 months. Work has slowed due to c-19 and working remote. Is a 4 month extension allowed. No reason given other than to allow time to get up to speed - it looks like they want to re-run the full probationary period with new line manager in situ. Not sure what to do for the best.
  6. No expert but I would think that they have to refund back to the card to cover money laundering issues. That said, can't you cancel the card? That way, they will have to refund any outstanding credit balance back to your bank account that direct debits are taken from. Know it's a pain but possibly a solution?
  7. We are a limited company furniture restoration business, provided an estimate for work to repolish some furniture to match an existing piece - stated it was from photos only on the estimate sent, however, only said verbally that it would be close but not 100% match. Price was accepted and work completed. Customer happy and paid immediately in full. One month on, customer has called to say has had a friend round who thinks it's not shiny enough - or as shiny as the existing piece - and that now not happy with the work and wants us to go back and sort. Says we didn't say it wouldn't be an exact match. In effect the friend has managed to change customer's mind. This is a 1 hr each way journey and to undertake the additional work to burnish the pieces will take a full day. Customer has also had redecoration completed in the last month, including new white carpets - not ideal. Question - as paid in full and straight away, and customer initially stated happy with the work, are we now at all liable for any remedial works after the items have been back in the customer's house for a month and being polished and cleaned with products that we are not aware of and that may have caused a dullness to the finish. Can we say we don't want to now get involved with any further work (which isn't going to be easy to match to existing exactly) and what potential come-back could this cause?
  8. Latest update - chris has gone AWOL. Steve and Mark have taken over workshop and want all cars gone by end September. Derbyshire police very interested in this case as below. Lots of people have been defrauded. People affected need to ring 101... press # for alternative station and say Derbyshire. Then get through to that constabulary (if you are not from round there). You can quote this incident number and it will make a bigger case. If you can get in to make a statement then great! Ex-employees / customers alike! EDIT: CASE NUMBER 797250917
  9. Latest update - chris has gone AWOL. Steve and Mark have taken over workshop and want all cars gone by end September. Derbyshire police very interested in this case as below. Lots of people have been defrauded. People affected need to ring 101... press # for alternative station and say Derbyshire. Then get through to that constabulary (if you are not from round there). You can quote this incident number and it will make a bigger case. If you can get in to make a statement then great! Ex-employees / customers alike! EDIT: CASE NUMBER 797250917
  10. Latest update - chris has gone AWOL. Steve and Mark have taken over workshop and want all cars gone by end September. Derbyshire police very interested in this case as below. Lots of people have been defrauded. People affected need to ring 101... press # for alternative station and say Derbyshire. Then get through to that constabulary (if you are not from round there). You can quote this incident number and it will make a bigger case. If you can get in to make a statement then great! Ex-employees / customers alike! EDIT: CASE NUMBER 797250917
  11. Latest update - chris has gone AWOL. Steve and Mark have taken over workshop and want all cars gone by end September. Derbyshire police very interested in this case as below. Lots of people have been defrauded. People affected need to ring 101... press # for alternative station and say Derbyshire. Then get through to that constabulary (if you are not from round there). You can quote this incident number and it will make a bigger case. If you can get in to make a statement then great! Ex-employees / customers alike! EDIT: CASE NUMBER 797250917
  12. Latest update - chris has gone AWOL. Steve and Mark have taken over workshop and want all cars gone by end September. Derbyshire police very interested in this case as below. Lots of people have been defrauded. People affected need to ring 101... press # for alternative station and say Derbyshire. Then get through to that constabulary (if you are not from round there). You can quote this incident number and it will make a bigger case. If you can get in to make a statement then great! Ex-employees / customers alike! EDIT: CASE NUMBER 797250917
  13. Only just sorted it today. There is a Facebook group too - look under 'disgruntledNwmc' and hopefully it should come up. Quite a few of us on thrrr.
  14. Latest update - chris has gone AWOL. Steve and Mark have taken over workshop and want all cars gone by end September. Derbyshire police very interested in this case as below. Lots of people have been defrauded. People affected need to ring 101... press # for alternative station and say Derbyshire. Then get through to that constabulary (if you are not from round there). You can quote this incident number and it will make a bigger case. If you can get in to make a statement then great! Ex-employees / customers alike! EDIT: CASE NUMBER 797250917
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