I have a video of the whole thing if any one is interested.

We were due our boiler inspection today and were waiting patiently for the knock on the door. None came but we did receive a voicemail from "Leon" who apparently had been knocking on our door for the past 38 minutes and not getting a reply. We said that nobody had knocked on our door as we were waiting for them to call. we have very good, very expensive CCTV plastered all over the front of our house which even captures every number plate that comes onto and off of the street. We confirmed that no one had knocked on our door, however, a big bald bloke in a white shirt and black tie did park up on our street, even got out. His van registration number was [edited]. He walked over to the next-door neighbour’s hedge, took a photo of their door then had a look at our cameras then proceeded to get back in his van. He sat there for a further 7 minutes and 9 seconds before driving off. He then pulled up around the corner on the next street while as it turns out he was speaking to my husband on the phone telling us that he did try to gain access to perform the inspection but no one was at home? Turns out that when my husband spoke to the guy on the phone and my husband asked to speak with someone higher as he was outright calling us liars, he said that he was the manager there’s no one higher than him. Scottish power employs subcontractors in your area to do all the boiler repairs and inspections and there are too lazy to even bother knocking on the door to carry out the work. We have just told them to shove their boiler care where the sun doesn’t shine. Take my advice, tell them to do the same. Tried reporting this shoddy outfit to Scottish power, guess what? Not interested