Thanks DX, SB letter already created and ready to go More than a bit sneaky to be able to issue a claimform to an old address- especially as they are communicating to the current address me thinks! Thank you for the advice

DX Hi, Thanks for taking the time to reply I understand that they can ask and the letter isn't really threatening anything as yet! No, the original agreement was taken out at a previous address (she had to move a few times before we got together due to an abusive ex) , Does this make a difference ? Many thanks

Hi all, My wife had a Vodafone account back in 2010 which she stopped paying in April 2011 as she couldn't get access to her online billing. Vodafone were debiting various amounts via direct debit and despite numerous requests to Vodafone she was never able to gain access to her online account or get paper bills but they kept saying they had fixed it but never did (it was a well known problem for many Vodafone customers at the time!) In recent months, she has been getting standard letters from Lowell asking for payment. The most recent letter was prefixed with "Pre Legal Assessment" in green writing at the top. The first line of the letter says "Your Vodafone account is still unpaid" It still seems an ordinary letter but just a little different enough to ask questions! There is no sign of a default registered on her credit files with either Noddle or Clearscore. My query; Is this debt "owned" by Lowell ? ( I don't recall ever seeing a letter of assignment to Lowell) or are they just chasing on behalf of Vodafone ? Given that the last payment to Vodafone was in April 2011 - Is this now statute Barred ? If so should we send a SB letter to Lowell ? Many thanks