Similar issue with them. I bought audi a4 2010 from quick car credit in crewe. I did get highest level of warranty with a1approved for 6 months or 6000 miles. After 4 months(2000miles) i was getting ptoblem to change gears. Took it to the garage and they said its dual mass flywheel and clutch plate. Phoned a1approved and they said its fine, to take it to the garage and they gonna need the garage to contact them etc. I took it to the garage, they stripped it off, phoned a1approved and they asked for pictures. After the garage sent them pictures they called back and they said its wear and tear so they not gonna cover the costs. State of the dual mass flywheel and clutch was in that state when mechanics seen it for the first time they were surprised i was still able to drive it. I phoned the dealer i get the car from, explained them whats happened, and they said they will contact warranty about it and they will call me back. They havent called back, they ignoring my text messages on faceebok even when they are reading it and not answering the phone. I bought the car for £10k and after 4 months i had to spend almost another £1000 on it because warranty not covering the costs. Have you guys have any solution for it?