I agree with the letter coz emails and phone calls can be lost...

Ok. let me check with him about any comments from his manager, then I will write them a letter/email stating to cancel whole thing...

Lookers Chipperfield Land Rover... the salesman was very nice and everything he did gave me good deal but in the end this is how it is going at the moment...

10 Days I went for test drive of the approved car and it was great so negotiated the price and finalized everything including price and monthly payment etc and confirmed next Saturday I will collect the car. 2 days back I went to get the delivery of the car, signed the papers and did the formalities and finally when the guy was demoing the car's feature I noticed that windscreen in chipped and it is not that small but it is not massive as well... strangely if it was there at time of test drive I would have highlighted it. now, when I asked the dealer to replace the windscreen then he is asking me to get it done through insurance company but I insisted to get it confirmed with his manager but he said he 100% sure that his manager would say same thing. now I cannot keep this car with chipped glass and I cannot get it fixed since it is almost new one(Dec 2016). Please help me what I should be doing, and I am still in 30day period, Do i have option to cancel whole deal?? Thank you for reading... Help Seeker!!!