Thank you for your advice, that's really helpful

I realise that I'm unlikely to get my money back and cant believe I have been this gullible. What they do is turn the tables and start hounding you, threats of further actions and demands for further payment. They have informed me they have passed my details onto a collection agent who will pay me a visit. Any advice on how to respond would be welcome

Please don't fall into their trap like I and others have done. We were approached by Falcon Management Services last year after a company went into liquidation owing us a substantial amount of money. This company contacted us as they were aware we were on the creditors list (not sure where they get this info) and there seemed to be a light at the end of the tunnel that we may get our money back. Of course they had inside information of fraudulent behaviour on the part of the director. It all seemed plausible as we suspected him of wrong doing. For a one off fee they guaranteed they would get our money back or the fee would be refunded. That was the hook. Be warned you will not get your money back and they will pursue you quite aggressively demanding more money from you and threats of various actions if you do not pay within the next few hours. I like to think we are not gullible and knowledgeable enough not to be taken for a ride. But they prey on you when you are when are dealing with the anger, upset and financial loss you have already suffered and entice you with false promises. Article in the Express on Monday 10th of April about Falcon Management services Ltd in the Crusader section http://www.express.co.uk/finance/crusader/790244/the-crusader-debt-collector-trader-falls-victim-get-back-money-owed Hope this post saves someone else from being even further out of pocket and being harassed by them