Thank you it's a massive relief

Just an update on my case with Welcome, I spoke to them last week and they were surprisingly helpful. They advised as I had maintained my £50 payments for several years they had frozen the interest on the account. I asked if they'd accept a full and final offer and they said I could make the request and they'd get back to me. I had taken out 10k and over the years had paid around 7k. They said the outstanding balance was 7.5k I offered 4K and they accepted. I have asked for confirmation in writing and that the charge on my house will be removed and they are sending it out. I will have paid around 11k in the end which is a result I'm happy with as I spent the 10k so it's fair. Just wished I'd not had 10yrs I'd worry about it. Just wanted to share a positive story for those losing hope with Welcome.

Ok will do thanks

I was thinking that would be a good start, do I need to use specific wording. I naively thought paying something would look better than nothing if it went to court. I understand I need to pay it back but I can't be doing with all the aggressive phone calls.

Hi, I took out a loan secured on my home for 10k in July 2008 which after a messy divorce I defaulted on. I had the usually harassment from Welcome and in the end changed my number. I have being paying them £50 a month every since as a token gesture and I haven't spoken or communicated with them since. I currently live with my partner and the house which the debt is secured against is lived in by someone else (tenant) so I have no post at present. I have checked the Land Registry and there is a charge from them on there so I know they are not going to go away! They don't appear on my credit report at all I have no idea on the balance outstanding or of any offers made by them. I would like to approach them with a settlement offer but I don't want to open lines of communication if it's just going to result in further harassment. Any advice on how to proceed? Thanks, Julie