Ok ..many thanks .. we sent the letter before coming back to check any more advice..whoops.. Will go into the bank re the chargeback and if successful send another letter to the gym .. Many thanks again for your advice

Hi , he last used the gym end of November. Letter has been typed up and is going in the post tomorrow..many thanks to you and DX for your advice

Hi , if he had to honour the 6 month agreement then the charge would have been 77.70 . He paid £100.90. Plus the one d/d payment of 12.95 so 113.85 in total. He cancelled the direct debit in December so that would have been 3 months 38.85

Thank you, what's chargeback time ?

Thanks so much, will get this letter done and keep you updated ..

Hi, thanks I believe he cancelled the direct debit mandate in December. He paid the 100.90 over the phone using his debit card at the beginning of January .. He cancelled in December but I understand from the gym it was a 6 month contract which would have taken him to March this year.. he joined online and just received terms and conditions via e mail

I know do you think he should just ignore everything or pay one months membership fee as notice then ignore . And do you think he could try and claim the ' fees' already paid back or just take is as lesson learnt ....

Hi .. I'm new to the group but joined as I saw all the advice regarding Harlands and their extortionate ' fees' My son joined Helio Gym in Bolton last September as a he started at the uni there. He set up a direct debit. The first debit defaulted in October but was re submitted and paid in November. He then defaulted on the November and December payments . He told me that he had paid £100.90 ( consisting of 25.90 gym fees for 2 months and 75 pounds ' admin fees' ) at the beginning of January to Harlands !! He assumed that that would be the end of it and cancelled the d/d. Last weekend he admitted all this to me and said they had now sent a request for another £105.35 ( consisting of 38.85 gym fees -apparently it was a 6 month contract, and a 66.50 ' recovery' fee as it has been passed to CRS. Whilst. I don't condone his behaviour defaulting on payments these fees are astronomical. Would you advise paying the gym fees directly to the gym or to Harlands and then corresponding with Harlands/CRS to tell them their penalty is unlawful. And could he try and recover the admin fees he's already paid? I'm so cross with this company.. I've spoken to them and the gym at length and they are not budging. The gym don't even seem to be able to tell me what contract he was on as initially they said 12.95 a month was for 12 months and he would have been on 14.95 for 6 months. Harland say it's 12.95 for 6 months .. sorry for rambling: any advice will be appreciated