lightofsage
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Hi Guy(s) I had tried for eleven days to get the 247MoneyBox team to confirm a refund, they managed to do so just yesterday; however it took alot of complaining and threats of local radio, forum post et al. I explained to them many times that this is fraudulent and that they are clearly making money off of my money by lending it to new clients. I explained many times that my bank were gobsmacked that it had taken such length to get any clarity. I then proposed to them that if they do not process the refund (yesterday) that I will ask my bank to make a submission to the disctrict management team for recollections etc to force an effort for the refund to take place. ......after all this I was told that the funds would be processed at 1PM (yesterday) and in my account within a few hours. The hilarious ,sad and most foolish thing is, I had taken out a loan from them to cover the refund (about 8 days ago) I will dispute with them that I should not be charged full interest as this was a loan to cover their "stealing" This case is now closed All the best guys.
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247Moneybox took £558 out of my account to cover my repayment of a £500.00 payday loan........... TWICE 6 days later (7th Feb 2017) and i HAVE STILL TO RECEIVE MY REFUND!!!! I have asked them for a line manager or supervisor to contact me, they always say they will request that, but i never get a telephone call Terrible customer service, almost verging on [problem]. I would avoid this company as they do not value their customers' loyalty and are in no rush to mend any issues they have caused
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