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  1. As I thought then. Thanks for your help.
  2. thanks for your reply dx100uk. We may already have that filed away, we've had numerous family crises to contend with....and now this letter before we've had a chance to look at anything else.
  3. A review of past fees and charges, and you are entitled to a refund. The amount is about a few hundred. I believe my relative had a massively unfair relationship with them. Curious if anyone else has got this letter recently and what it means...annd what you've done about it.
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