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oldtimer77

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  1. Hi. It was a 3 year agreement and I was only 4 months in. Arrears should be currently 11 payments I was paying £11 per week before insurances. As I said the default letter is missing all of the important information. It doesn't tell me how many payments I'm behind or amountt behind. And the total balance outstanding on the agreement is shown as £0.00.
  2. Hi, earlier this year I got a mobile phone from perfect homes . Started out paying ok then I split from my partner and I fell behind on payments. I tried to catch up online but it will only let me pay full arrears. I tried to deal with them in writing and the only answer I can get off them is phone the store. I did not update my address with them I know that was wrong . But I have now received a default notice off them it was forwarded by my old landlord and I received it after the deadline. Now the interesting thing is in the details of it it's blank where it says I am so many payments behind and where it says total amount of arrears. The total amount outstanding is also listed as £0.00 it's all dated and signed but it's missing the crucial information . Where do I stand with this what action should I take? Because I can afford the minimum payments but can not clear the arrears which will be around 12 payments.
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