PPI Cheque finally arrived. Many thanks. Donation impending....

Further to previous... Received a cheque for £100, no word on any ppi coming separately. Gave it a week or so and rang number on Monument headed letter. This number is unavailable. Are you bleeping serious! Yes, this really is a journey Andyorch! I've emailed my contact at FOS, see what they say...

Longtime lurker. First time actually used the advice off here for monetary gain. Last year Monument sent standard letter... Gesture of good will, it's not PPI but we'll offer you some money anyway. However, we will offset to third party debt. A search of CaG and a similar problem found. Woot! It wasn't a great deal of ppi so let it lie for a few years. I'm self employed so definitely knew it was mis-sold. Complained to Monument, who either ignored letter or it never arrived. Complained on FOS website. I don't know whether a complaint stating they know they can't offset to a third party debt and that's it's disgusting behaviour but.... Phonecall from FOS today saying waiving arrears on account, paying PPI back to me direct and an extra £100 for the trouble and upset! Arrow global only ever took a £1 P/M on a pre 07 CC when I used to get cash cowed so was deffo dodgy paperwork but saves the trees coming through letter box from DCA's. Will keep you posted when money hits bank and I shall leave a donation. I just searched for '' monument offset'' on this website. Many thanks.