CarGiant! Thank you all!

No fight at all actually. I've scratched the alloys quite a bit whilst i've owned it and i thought they would try to knock down the original offer i've had for them to take it back but they didn't. I think they didn't want this to get in the media as their reputation would suffer and they could have potentially lost a lot more. That's why i didn't want to name them as they've dealt with the matter verry politely and profesionally!

Apologies, i thought i would get an email notification whenever someone posted something here. I've managed to get most of the money back and returned the car to the car dealer/ garage (sorry in my mind this is the same although probably not correct...they are the biggest car dealers in UK actually). The finance company offered to repay everything minus £320 (which used to me my monthly payment to them) for every 1000 miles i've done whilst having the car. I was also been given back the interest charged so at the end all i've lost is about £650 but i got to use the car for 7 months so i was really happy with the outcome.

Who are you seeking compensation from? if the garage sold you the car in good faith taking the invoices on face value why should they pay you compensation, and who compensates them? I am surprised that someone would go to this level of effort as i guess that in the 3 years they owned it they must have got it serviced. But it would appear to be a case of fraud and something that perhaps the police should be looking into; especially as your car could be the tip of an otherwise bigger iceberg. Once the finance company gets involved I would think that the police are not far behind. I am seeking compensation from the finance company as legally they've bought the car from the dealer and sold it to me. The car dealer might end up dealing with me directly but as per the consumer act section 50 my complaint had to be with the finance company for misrepresented sale made by their agent (car garage). The previous owner was volkswagen financial services so i suppose it was a company lease and i guess this is who will have to compensate the car dealer?! Although i'm pretty sure it was bought at an auction as i believe the car dealer buys all the cars from there. They owe me compensation because i believe they had a duty to check the service history?!

Hi all, Back in Nov 2015 i bought an Audi A5 Sports Convertible, 2012 reg, for £16,600 from a massive London based car dealer. In June this year I've decided to sell it as they worry of it devaluing in time was too much for me so i wasn't really able to enjoy the car anymore. I've tried taking it back to the same dealer but they were only able to offer me £13,000 after a quick check (this amount being subject to a thorough investigation). The guy told me the car is in a really good condition and i should have no problem selling it privately for about £14,500. So after advertising it for over a month i was lucky enough to get an offer of £15,000 but, just before paying the deposit, the potential buyer called the garage to verify the service history and was informed it's fake. As i still had a copy of the original advertisement from when i bought the car together with the six invoices, all from the same garage where presumably the services have been carried out (no service book, just invoices), I've contacted consumer rights and they advised me to get in touch with the company that financed the vehicle for me. In the meantime i got confirmation in writing from the garage that they've never serviced my vehicle so i've sent everything to the finance company who opened a dispute with the car dealer and said they will contact me in 5 working days. I am now waiting for them to get back to me but in the meantime i keep wondering what will i be entitled to?! i really don't want the car (I would have never bought it if i knew it has no service history) but i have used it in the past 7 months and added 4000 miles to its usage. i am worried they will only offer me what they did before (£13,000) but if it was as advertised by them (with 6 genuine services) I could have sold it for £15,000 privately, without a service history it's near enough impossible to sell a car of this value. Consumer rights wanted to report it to trading standards as it's a criminal offence but I've asked them to hold back for now as i feel it's my bargaining tool, I've mentioned this to the finance company and said i would like to try and resolve this matter peacefully first before getting the media and trading standards involved... Any ideas as to where i stand in terms of compensation? Many thanks, Anca