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The sign says "Parking conditions apply 24/7". Mind you, that's after a huge wall of text. The whole thing is massively confusing. Goodness knows what you're meant to do if you spend only a fiver in Iceland or you stay a few minutes over the hour there.

A question - did you use the supermarket or the restaurant? I see the restrictions are different. Sign.pdf

Thank you. You left all your personal details showing on the invoice, but I've removed them. From Googling it seems the free parking is limited to one hour. You stayed two. There is no point appealing, you did overstay. That's apart from the fact the private parking companies are just interested in £££££ and never accept appeals. We have other Iceland cases, Iceland as a company refuse to have these invoices cancelled. So it's up to you. Pay £51 and the matter goes away. Or refuse to pay. Horizon very rarely do court. We would support you all the way.

Any update here?

The sticky thread is locked because it's just a template thread. We need to see the invoice you're disputing. And for you to answer the questions below (I'm guessing this is an ANPR capture, the vast majority of tickets are) - For PCN's received through the post [ANPR camera capture] (must be received within 14 days from the Incident) Please answer the following questions. 1 Date of the infringement Give answer here 2 Date on the NTK [this must have been received within 14 days from the 'offence' date] Give answer here [scan up BOTH SIDES as ONE PDF- follow the upload guide] please LEAVE IN LOCATION AND ALL DATES/TIMES/£'s 3 Date received Give answer here 4 Does the NTK mention schedule 4 of The Protections of Freedoms Act 2012? [Y/N?] Give answer here 5 Is there any photographic evidence of the event? Give answer here 6 Have you appealed? [Y/N?] post up your appeal] Give answer here Have you had a response? [Y/N?] post it up Give answer here 7 Who is the parking company? Give answer here 8. Where exactly [carpark name and town] Give answer here For either option, does it say which appeals body they operate under. Give answer here There are two official bodies, the BPA and the IAS. If you are unsure, please check HERE If you have received any other correspondence, please mention it here Copy the windscreen or ANPR section to your thread and answer the questions... …….... In either case scan up both sides of any letters/tickets in or appeals made out to ONE MULTIPAGE PDF ONLY

Please fill in the forum sticky and upload a copy of the invoice, redacted of anything that could identify you -

It would be a very good idea for the brother to SAR Euro Car Parks. It can't do any harm and at least will reveal what was written in the appeal. Get that done today/tomorrow, invest in a 2nd class stamp and get a free Certificate of Posting from the post office. He'll have to stick in some ID otherwise ECP will use lack of ID as an excuse not to cooperate.

Based on ECP's previous, what will definitely happen is this. They will send more idiotic letters. After they will send a Letter of Claim, and it is essential that your brother replies at this point to this to show them he would be big trouble in court. Next it is highly likely (but not certain) that they will crawl back under their stone and that will be the end of the matter. The slight worry is that if they do do court it will seem a likely story to a judge that your brother has no connection to the ticket, when it was him who appealed and replied to the Letter of Claim. Indeed I think it would seem the lot of you were playing games with ECP and with the court by getting unconnected people involved and then later deny they were involved. So be aware there is that slight risk. You talked about "a mess" in your first post, and you weren't wrong. Someone hires a car and gets a ticket. There is an appeal. Who appeals, the hirer? No, the hirer's mate's son. Obvious! There is an approach for help to a consumer website. By the hirer? No, by the hirer's mate's son's brother! This is so damn silly and totally avoidable. Anyway, it seems the decision has been made for your brother to carry the can so whatever consequences will ensue will ensue.

Your attachment showing the cinema parking restrictions seems crystal clear. Let's see what the photos turn up.

Is this place near to you? I ask for two reasons. If you can easily go back, then get photos of the signs. On GM and Parkopedia there are various comments about the signs being pants. Also go back to the school uniform shop and ask the manager there for contact details for the retail park (which I've Googled & Googled and got nowhere). The school uniform shop will just be tenants of the retail park, they won't be able to do anything. It will be the retail park that called EPC in, and we've seen loads of cases where the organ grinder has intervened and called off the monkey. As for EPC, aye, ignore them until LoC stage.

Sadly - no. They would have sued you because they reckoned you owed them the money they have invoiced you for. The judge would have considered the matter and included you didn't owe the money. That's all.

I doubt very much that a parking company will allow "on behalf of" appeals and he may have clicked on something saying he was the driver. I did ask upthread - Euro Car Parks aren't very litigious and it is likely that the threats will eventually peter out. However, are you all happy with an 18-year-old being hassled and, if the matter ever did by some horror get to court, probably being considered a liar by the judge for saying he was the driver when he wasn't? It is of course up to the people concerned how to deal with this. I think it would be a hell of a lot better if the hirer manned up and contacted ECP and removed your brother form the loop.

Rereading it won't be £265 solicitors' costs. It will be £35 claim fee + £25 hearing fee + £205 solicitors' costs. Solicitors costs are supposed to be capped at £50, the only way they can be more is if you were found to have acted unreasonably. If that is how the case has panned out then you have been very, very unlucky and the judgement is truly horrific.

How the hell are there £265 solicitors' costs?!